I am a Roadside Assistance Professional with over 11 years of experience in delivering exceptional roadside support and customer service. I have a proven track record of swiftly and efficiently resolving a wide range of vehicle issues. I have exceptional leadership, training and team management skills demonstrated through successful coordination of field operations and training of Patrols. Due to my demonstrated skills, I have been entrusted with managing the Great Bridge depot, ensuring that all Patrols meet the standards necessary for operational efficiency. In this role, I also handle various management duties to support the team with any issues or concerns. Additionally, I regularly review the Tachomaster to identify and address any potential issues. I am highly motivated to apply my extensive expertise in a higher leadership role, with the goal of enhancing operational efficiency and elevating Patrol satisfaction.