ANTHONY U OKONKWO
Lincoln,LIN
Summary
Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
1
1
year of professional experience
Work History
Support Team Member
MAK Community Care Ltd
07.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Trained and supervised employees on office policies and procedures.
- Performed wide-ranging administrative, financial and service-related functions.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Completed daily logs for management review.
Care Assistant
Welbourn Manor Care Home
04.2023 - 07.2023
- Scheduled and accompanied clients to medical appointments.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Ran errands for patients, did shopping, and picked up other necessities.
- Planned, prepared, and served meals and snacks according to prescribed diets.
Mental Health Support Worker
Keadi Healthcare Ltd
01.2023 - 04.2023
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Documented client progress in confidential files.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Provided clients with recommendations to community resources.
Hospitality worker
Lincoln Football Club
09.2022 - 01.2023
- Identified and resolved customer complaints concerning food or lodging.
- Acknowledged outstanding staff performance to boost morale.
- Established unique service goals to each venue to provide constant and excellent service.
- Sourced quality vendors to consistently reach highest care standards.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Observed established health and safety regulations to safeguard teams and guests.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Processed payments with focus on accuracy and correct cash-handling procedures.
Education
Bachelor of Science - Comutepr Science
University of Lincoln
Lincoln, United Kingdom06.2025
Skills
- Client Confidentiality
- End of Life Care
- Meal Preparation
- Basic Housekeeping
- Feeding Assistance
- Mobility Assistance
- Care Plan Adherence
- Incident Reporting
- Documentation
- Complaint Handling
- Scheduling Appointments
- Verbal Communication
- Telephone Reception
- Organization
Timeline
Support Team Member
MAK Community Care Ltd
07.2023 - Current
Care Assistant
Welbourn Manor Care Home
04.2023 - 07.2023
Mental Health Support Worker
Keadi Healthcare Ltd
01.2023 - 04.2023
Hospitality worker
Lincoln Football Club
09.2022 - 01.2023
Bachelor of Science - Comutepr Science
University of Lincoln
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