Anthonymary Ebenyi Ogene
Northolt,Middlesex
Summary
I am a compassionate Care Coordinator focused on improving patient outcomes and team collaboration. I am experienced in devising enhanced care plans and communication processes leading to increased patient satisfaction and smoother operations. I am empathic and proactively address patient and staff needs.
I have exceptional conflict resolution and risk management skills, ensuring compliance with Care Quality Commission (CQC) regulations such as patient confidentiality. I am a confident communicator and good team player capable of working independently within set time limits. I have flexibility work unsocial hours. I can adapt to work in diverse environments. My career goals include leveraging skills in strategic consultancy to drive organisational success.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Care coordinator
London Recruitment Group Ltd
Stanmore, Harrow
01.2023 - 09.2025
- Managed staff rotas for optimal coverage during peak periods.
- Handled sensitive information confidentially, respecting privacy laws and regulations.
- Provided holistic support to patients for their activities of daily living.
- Provided emotional support for patients suffering from mental health illnesses such as depression and anxiety.
- Ensured compliance with health and safety regulations, maintaining safe working environment.
- Facilitated training sessions for staff and counselled patients, enhancing staff competence and knowledge base. I also ensured I was up to date with mandatory training for patient care,
- Monitored changes in patients' conditions, adjusting care plans as necessary.
- Cultivated positive relationships with multidisciplinary teams to improve patient care.
- Advocated on behalf of patients, protecting their rights and dignity.
Care Assistant & Support Worker
Eleanor Nursing and Social Care Home
London, UK
03.2022 - 09.2022
- Ensured ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Monitored patient symptoms and progress to boost health outcomes.
- Ensured medication administration as per schedules, adhering strictly to guidelines and instructions from healthcare professionals.
- Facilitated social activities for improved mental stimulation and engagement.
- Engaged in collaborative efforts with multidisciplinary teams for holistic patient care.
- Documented all care provided accurately, improving communication amongst team members.
- Delivered excellent customer service by addressing concerns of patients' families.
- Assisted in daily living activities for enhanced patient comfort.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
Manager
Inno Mary Integrated Services Ltd
Lagos, Nigeria
01.2018 - 02.2022
- Developed robust teams by carefully recruiting, orienting and training employees.
- Addressed customer complaints with compassion and professionalism, ensuring swift, successful resolution.
- Developed business plans to deliver sustained growth.
- Supervised and trained customer service team members to provide exceptional client care and account management.
- Streamlined communication channels and enhanced internal information flow.
- Implemented cost reduction measures reducing overhead expenses.
- Delegated tasks efficiently to maximise productivity.
- Managed team dynamics by implementing astute conflict resolution strategies.
Director / Founder
Matus Technology
Lagos, Nigeria
01.2010 - 02.2022
- Assembled strong workforce to execute company vision.
- Cultivated a productive work environment and inclusive culture.
- Identified and capitalised on growth opportunities in the market.
- Drove process improvements and optimised workflow efficiency.
- Led the team to streamline operations by implementing new strategies.
- Optimised resource allocation to maximise productivity.
Software and IT Project Manager
Lenaus Advertising & Publishing Ltd
Lagos, Nigeria
01.2009 - 12.2017
- Developed, maintained and updated information, policies, standards and guidelines.
- Tracked project budgets by monitoring resource usage and the management of tasks to ensure costs did not overrun.
Education
Bachelor of Science - Information Technology and Business Information Systems
Middlesex University
Hendon, London United Kingdom 01.2022 - 06.2023
Higher National Diploma - Software Engineering
NIIT
Lagos, Nigeria 09.2010 - 07.2014
Java Design Patterns & Architecture - undefined
2014
Microsoft Certified Technology Specialist (SQL Server 2005) -
2009
Microsoft Certified Technology Specialist & Microsoft Certified Professional (MCTS) - undefined
2009
Skills
- Dynamic and empathetic personality
- Good Team Player
- Confident and Excellent communication skills
- Ability to work without supervision and within set time limits
- Transformational leadership,
- Conflict resolution,
- Strategic consultancy
- Risk management techniques
- Ensuring compliance with CQC regulations
- Implementing patient confidentiality adherence
- Ability to work flexible hours
Affiliations
- Reading,Researching, Singing,and Travelling
Certification
Mr. Tinashe Mhembere
(Clinical Nurse Specialist)
Email:tinzin69@gmail.com
Phone: +447525169666.
Mr. Olumeyan Olufemi
Phone:+44743707983
Email: amazingnews2016@gmail.com
Timeline
Care coordinator
London Recruitment Group Ltd
01.2023 - 09.2025
Care Assistant & Support Worker
Eleanor Nursing and Social Care Home
03.2022 - 09.2022
Bachelor of Science - Information Technology and Business Information Systems
Middlesex University
01.2022 - 06.2023
Manager
Inno Mary Integrated Services Ltd
01.2018 - 02.2022
Higher National Diploma - Software Engineering
NIIT
09.2010 - 07.2014
Director / Founder
Matus Technology
01.2010 - 02.2022
Software and IT Project Manager
Lenaus Advertising & Publishing Ltd
01.2009 - 12.2017
Java Design Patterns & Architecture - undefined
Microsoft Certified Technology Specialist & Microsoft Certified Professional (MCTS) - undefined
Microsoft Certified Technology Specialist (SQL Server 2005) -
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