Summary
Overview
Work history
Education
Skills
Timeline
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Anthony Thomas

Bournemouht,do

Summary

Accomplished professional with expertise in beverage serving techniques and mixology, complemented by a strong understanding of hygiene standards and food safety. Demonstrates proficiency in POS system operation and excels in customer engagement, leveraging social perceptiveness to resolve conflicts effectively. Skilled in office coordination, performance management, and client relations, with a proven track record in event planning technology and logistics management. Adept at utilising branding insights and social media marketing to enhance event design. Committed to maintaining health and safety regulations while pursuing opportunities for career advancement within the hospitality industry.

Charismatic and driven individual with background in customer service and hospitality. Possesses strong communication and problem-solving skills, paired with ability to work well under pressure. Aims to create memorable experiences and contribute to thriving bar environment.

Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.

Dependable [Job Title] consistently keeps bar clean, stocked and inviting for guests. Focused on customer satisfaction and encouraging repeat business. Knowledgeable about range of beverages and always ready to learn about new options.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Energetic Bartender with knack for creating memorable guest experiences and boosting sales. Managed busy shifts with grace, ensuring seamless service and happy customers. Skilled in crafting cocktails and maintaining welcoming atmosphere, contributing to repeat business and positive reviews.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Bartender

Smokin' Aces
Bournemouth, England
07.2024 - Current
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
  • Developed rapport with regular patrons fostering a loyal customer base.
  • Resolved customer complaints promptly to maintain good relationships.

Bar manager

Dancing Jug
Bournemouth, England
07.2023 - 07.2024
  • Maintained a clean and hygienic environment, improving overall ambiance of the bar.
  • Promoted special offers and events via social media platforms boosting brand visibility.
  • Conducted routine safety checks to adhere to health and safety regulations in premises.
  • Streamlined bar operations by implementing efficient inventory management strategies.
  • Ensured compliance with local licensing laws for smooth operation of the bar.

Office worker

Vitality Health Insurance
Bournemouth, England
01.2021 - 06.2023
  • Provided administrative support to management, optimising their time management capabilities.
  • Increased productivity with efficient allocation of resources.
  • Prepared reports to facilitate informed decision-making processes.
  • Assured timely completion of tasks to meet deadlines.
  • Handled customer queries for improved customer satisfaction.

Care support worker

Sheila Homecare
Bournemouth, England
01.2020 - 12.2020
  • Promoted a positive attitude among co-workers fostering an agreeable work atmosphere.
  • Attended to basic medical needs, ensuring prompt professional attention when required.
  • Delivered high-quality care by closely following individualised care plans.
  • Facilitated social activities for improved mental stimulation and engagement.

Education

Master of Business Administration - Events Management

Bournemouth University
Poole
09.2021 - 06.2022

Bachelor of Science - Political Science

Bournemouth University
Poole
09.2016 - 08.2019

GCSEs -

Westminster City School
London

Skills

  • Beverage serving techniques
  • Serving temperatures knowledge
  • Hygiene standards adherence
  • Mixology expertise
  • Knowledge of drink recipes
  • POS system operation
  • Customer engagement
  • Social perceptiveness
  • First aid training
  • Positive attitude
  • Food safety understanding
  • Conflict resolution with customers
  • Office coordination
  • Performance Management
  • Client relations
  • Networking aptitude
  • Event planning technology
  • Branding understandings
  • Licenses and permits knowledge
  • Microsoft office suite proficiency
  • Event design insight
  • Social media marketing
  • Logistics management
  • Health and Safety regulations

Timeline

Bartender

Smokin' Aces
07.2024 - Current

Bar manager

Dancing Jug
07.2023 - 07.2024

Master of Business Administration - Events Management

Bournemouth University
09.2021 - 06.2022

Office worker

Vitality Health Insurance
01.2021 - 06.2023

Care support worker

Sheila Homecare
01.2020 - 12.2020

Bachelor of Science - Political Science

Bournemouth University
09.2016 - 08.2019

GCSEs -

Westminster City School
Anthony Thomas