Anthony Sweeney
Glasgow,Scotland
Summary
Accomplished professional with expertise in account management and relationship building, driving revenue growth through strategic planning and competitor analysis. Demonstrates proficiency in sales forecasting, upselling, and technical product knowledge to enhance key account management. Adept at problem solving and implementing prospecting strategies to maximise business opportunities. Committed to leveraging skills for continued success in revenue growth initiatives.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Telecoms Account Manager
Exchange Communications
Glasgow, Strathclyde
08.2017 - 07.2025
- Secured multiple tenders, generating profits exceeding £1.5 million in profit across various projects.
- Resolved client issues promptly, ensuring high levels of satisfaction.
- Monitored competitor activity, staying ahead in the market competition.
- Assured timely delivery of products and services to meet customer expectations.
- Negotiated contracts to secure profitable deals.
- Achieved client satisfaction by managing key accounts effectively.
- Achieved 270% of target in 2024 through strategic client upgrades and new contracts.
- Delivered a 1500-seat UC solution for a Central Education authority, yielding nearly £350,000 profit.
- Closed a £500,000 deal with an American Corporation for a full cloud migration of US operations.
- Won significant tenders for Scottish councils and NHS authorities, generating over £600,000 in profits.
- Established new client relationships across the UK, focusing on all areas of Telecoms.
- Maintained accreditations to sell Avaya and non-Avaya telephony and CCaaS solutions.
Enterprise Account Manager
Virgin Media Business
Glasgow, Strathclyde
06.2016 - 07.2017
- Achieved £326,000 TCV against target of £185,000 in February 2017.
- Secured £237,000 TCV against £165,000 target in November 2016.
- Sold £112,000 TCV against £30,000 target in August 2016.
- Cultivated a ten-year client relationship, generating £625,000 TCV against a target of £285,000.
- Managed existing accounts to identify upselling opportunities beyond connectivity services.
- Focused on multisite organisations requiring comprehensive connectivity solutions.
- Developed new business opportunities, driving revenue growth.
- Enhanced client retention rates with proactive account management techniques.
Telecoms Account Manager
Exchange Communications
Glasgow, Strathclyde
05.2012 - 06.2016
- Successfully secured European Avaya deployment, generating £55,000 profit against £10,000 target. Deployments where in Scotland, Bulgaria, Germany and Holland.
- Achieved 189% of annual sales target in 2013 through strategic selling initiatives.
- Promoted in 2015 to lead Public Sector business growth for Exchange.
- Focused on Scotland initially, expanding coverage across UK and Europe
- Arranged appointments with decision makers, effectively managing objections and closing deals.
- Delivered presentations to potential clients, securing new business partnerships.
- Arranged and attended networking events, expanding professional contacts and prospects.
- Managed business relationships to ensure loyalty and long-term commitment.
Sales Director
Inverclyde Telecom
Greenock, Inverclyde
02.2012 - 05.2012
- Established organisation with partner to provide telecommunications solutions.
- Executed sales of calls, lines, mobiles, and data services to current clients while prospecting new business.
- Initially targeted Inverclyde before expanding coverage to Central Belt.
- Acquired new customers from a range of products including calls, lines, mobiles, and data solutions.
- Managed relationships with Tier 1 carriers such as THUS, C&W, BT, Virgin, Daisy, Gamma Telecom, and TalkTalk Business for data solutions.
- Forged partnership with Exchange to identify phone system opportunities while directing mobile traffic through Inverclyde.
Field Based Network Services Executive (Sales)
Digital IP Ltd
Glasgow, Strathclyde
12.2010 - 02.2012
- Sold 125 mobile connections to a well established, largest law practice in Glasgow.
- Secured significant MPLS contract for fashion manufacturer, supplying broadband to 79 shops linked to head office.
- Executed field sales role for mobile and traditional telecom solutions, including leased lines and on premise PBX
- Trained to sell Siemens Unified Communications products, upgrading existing client systems.
- Managed Scotland-wide territory, dividing into various sub-areas for strategic coverage.
- Contacted decision makers to arrange appointments and discuss tailored propositions.
Mobile Sales Specialist
THUS – A Cable & Wireless Worldwide Business
Glasgow, Strathclyde
04.2010 - 12.2010
- Achieved full month's target with one sale valued at £55K.
- Managed portfolio of 300 SME clients, promoting THUS product range.
- Upgraded and cross-sold solutions for new products and bandwidth changes.
- Generated leads through cold calling to assess client needs and projects.
- Set up internal campaigns targeting existing Demon broadband clients for potential upgrades.
- Consistently met targets of £12,500 MOV and £55,000 AOV through multiple deals.
New Business Acquisition Manager
Barclay Communications
Edinburgh, Lothian
09.2009 - 04.2010
- Consistently achieved £170 per box, exceeding company average of £160.
- Sold fixed lines and mobile phones to small and medium-sized enterprises and corporate clients.
- Targeted ISDN, broadband, and Pocket PBX solutions across central belt regions.
- Sourced business through cold calling, internet leads, media, referrals, and database management.
- Secured face-to-face appointments with decision-makers for proposals.
- Articulated benefits and savings of tailored product portfolio to meet client needs.
Corporate New Business Development Manager
Monster
Glasgow, Strathclyde
01.2007 - 08.2009
- Achieved Salesperson of the Quarter 2008 accolade.
- Promoted to Sales Manager based on performance metrics.
- Exceeded monthly target of £22K, finishing year at 135% of goal.
- Operated within Corporate New Business section for Monster.
- Secured new business exclusively from SME and Corporate sectors.
- Sold advertising space on Monster website and annual CV database memberships.
- Generated leads through online and traditional media strategies.
- Managed team of 6 sales executives, overseeing daily operations, targets, and performance metrics.
Northern Sales Manager (Branch Sales Manager)
Allied Vehicles/Cab Direct
Glasgow , Strathclyde
09.1999 - 12.2006
- Awarded ‘Salesperson of Year 2003' for outstanding performance.
- Achieved consistent monthly sales of 24, exceeding target of 20.
- Promoted to Northern Sales Manager for exceptional results.
- Closed deals with taxi drivers, chauffeur firms, and blue chip companies at boardroom level.
- Organised daily and weekly sales targets for eight salespeople, monitoring performance closely.
- Supervised four office-based and four field sales executives across Northern England and Scotland.
- Arranged training days and incentives in collaboration with motor manufacturers.
- Chaired weekly stock meetings while reporting directly to MD.
Education
Scottish Qualifications Certificate - Accounting, Chemistry, Computing, English, Geography, Mathematics, Spanish,
09.1994 - 06.1992
- Standard Grades Achieved In All Subjects
Scottish Qualifications Certificate - Accounting, Chemistry, Computing, English, Geography, Mathematics, Spanish,
08.1988 - 06.1992
- Standard Grades Achieved In All Subjects
Skills
- Account management and relationship building
- Sales forecasting and upselling
- Strategic revenue planning
- Competitor analysis
- Technical product knowledge
- Prospecting strategies
- Key account management
- Problem solving
- Revenue growth
Personal Information
- Availability: Immediately available for interview, Scotland wide and the rest of the UK
- Nationality: British
Certification
Avaya Sales Proficiency - IP Office
Avaya Sales Proficiency - Aura
Avaya Sales Proficiency - Avaya Cloud Office
Avaya Sales Proficiency - Aura Elite Contact Centre
Avaya Sales Proficiency - Avaya Contact Reporting
Avaya Sales Proficiency - Avaya Experience Platform
Avaya Sales Proficiency - Call Recording (Verint)
Content Guru storm - UCaaS Accreditation
Content Guru storm - CCaaS Accreditation
Zoom ZSA Phone
Zoom ZSA Contact Centre
Zoom ZSA Virtual Agent
Zoom ZSA Workvivo
Zoom ZTSA Phone
Affiliations
In my spare time I like to go to the gym, play golf ( summer only ) and take my dog for his daily walk. I enjoy socialising with my family, whether it would be over a drink, during a meal, or shopping, I always enjoy having my children close to me.
On a day to day basis I enjoy playing online games, Quordle, Tightrope and Blossom, to name a few. This helps me unwind after a busy day.
Timeline
Telecoms Account Manager - Exchange Communications
08.2017 - 07.2025
Enterprise Account Manager - Virgin Media Business
06.2016 - 07.2017
Telecoms Account Manager - Exchange Communications
05.2012 - 06.2016
Sales Director - Inverclyde Telecom
02.2012 - 05.2012
Field Based Network Services Executive (Sales) - Digital IP Ltd
12.2010 - 02.2012
Mobile Sales Specialist - THUS – A Cable & Wireless Worldwide Business
04.2010 - 12.2010
New Business Acquisition Manager - Barclay Communications
09.2009 - 04.2010
Corporate New Business Development Manager - Monster
01.2007 - 08.2009
Northern Sales Manager (Branch Sales Manager) - Allied Vehicles/Cab Direct
09.1999 - 12.2006
John Paul Academy - Scottish Qualifications Certificate, Accounting, Chemistry, Computing, English, Geography, Mathematics, Spanish,
09.1994 - 06.1992
John Paul Academy - Scottish Qualifications Certificate, Accounting, Chemistry, Computing, English, Geography, Mathematics, Spanish,
08.1988 - 06.1992
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