Anthony Smith
Liverpool,Merseyside
Summary
Graduate with Third Class BSc (Hons) Accounting and Finance, Liverpool Hope University. Skills in data analysis, data research, financial reporting, and organisational management.
Overview
4
4
years of professional experience
Work history
Carer
Francis Maguire
2025.10 - 2026.01
- Provided daily care and support for an individual with complex physical and mental needs
- Managed medication, appointment and personal care routines
- Therapeutic and social days out
Customer Service Administrator
William Hill
2024.10 - 2025.04
- Streamlined customer interactions by processing bets accurately and resolving queries on betting products, odds, and promotions, enhancing customer satisfaction.
- Managed daily cash transactions and balanced takings, reducing errors by maintaining meticulous records.
- Supported safer gambling initiatives, ensuring compliance with Gambling Commission regulations and preventing fraud.
- Organized shop operations, including displays, cleaning, and opening/closing procedures, improving operational efficiency.
Administrative Officer
RCS Ltd
2023.05 - 2023.09
- Coordinated customer inquiries via calls and emails, managing up to 50 daily interactions as the primary point of contact.
- Organised company operations by digitally recording consultancy and training requests using Microsoft software, improving workflow efficiency.
- Scheduled director meetings, ensuring timely decision-making and accurate documentation.
- Collected and analysed customer feedback, contributing to service improvements.
Labourer
A&P Construction
2022.06 - 2022.09
- Facilitated client projects by addressing inquiries and creating time plans, material lists, and progress reports, ensuring projects met deadlines.
- Supported skilled tradespeople in building extensions, enhancing project coordination and completion rates.
- Utilised technology to produce detailed reports, improving client communication and project transparency.
Education
BSc (Hons) - Accounting and Finance (Single Honours, including Foundation Year)
Liverpool Hope University
A-Level/BTEC - BTEC Sports Science: Merit (C), BTEC Business Studies: C
Liverpool College
LiverpoolGCSEs - Mathematics: 4, English Language: 5, English Literature: 5, Science Trilogy: 5-5, IT: 4, Design Technology: 4
Liverpool College
Liverpool07.
Skills
- Organisational skills
- Basic accounting knowledge
- Microsoft excel
- Data analysis
- Attention to Detail
- Problem-Solving
- Financial analysis and budgeting
- Presentation Skills
- Communication and teamwork
Timeline
Carer
Francis Maguire
2025.10 - 2026.01
Customer Service Administrator
William Hill
2024.10 - 2025.04
Administrative Officer
RCS Ltd
2023.05 - 2023.09
Labourer
A&P Construction
2022.06 - 2022.09
A-Level/BTEC - BTEC Sports Science: Merit (C), BTEC Business Studies: C
Liverpool College
BSc (Hons) - Accounting and Finance (Single Honours, including Foundation Year)
Liverpool Hope University
GCSEs - Mathematics: 4, English Language: 5, English Literature: 5, Science Trilogy: 5-5, IT: 4, Design Technology: 4
Liverpool College