Anthony Savvas Koulafa
London
Summary
Dedicated individual with experience in service management and guest services, known for delivering exemplary customer service. Demonstrates methodical multitasking and keen problem-solving abilities, ensuring efficient operations and enhanced client satisfaction. Committed to leveraging time management and organisational skills to achieve personal, academic, and career growth.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
Work history
Karate Club Captain
University of Westminster Students Union
London (Hybrid Work)
09.2023 - 08.2024
- Club management.
- Assisting new students with signing up.
- Overseeing social media activities.
- Financial management of the club.
- Securing new funding for the club.
- Ensuring equipment is maintained and stored properly.
- Ensuring the safety of students is regulated through regulations.
- Event Management.
Hotel receptionist
Travelodge Hotels
North London
04.2022 - 08.2024
- Collected and processed guest data in line with data protection regulations.
- Assisted staff with administrative duties during peak schedules.
- Greeted guests and facilitated check-in and check-out procedures.
- Collaborated with housekeeping and maintenance to address needs of guests.
Junior data analyst (temporary)
Safe Space Capital
Remote work (London)
02.2022 - 03.2022
- Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
- Generated spreadsheets, containing detailing findings and advising recommendations for strategic decision making.
- Improved data integrity with rigorous auditing and cleansing.
- Participated in requirements meetings and data mapping sessions to understand business needs.
Writer and content creator
BMT x BWT Stories
Remote work (London)
04.2021 - 02.2022
- Wrote content and uploaded it to the company's social media platform.
- Applied current editing and photography tools to tell great stories.
- Produced high quality, impactful content to strict deadlines, consistently meeting brand standards.
Education
BA Hons - Business Management with Entrepreneurship
University of Westminster
London 09.2022 - 06.2026
University Academic Exchange - Business Management With Entrepreneurship
Hong Kong Baptist University
Hong Kong 09.2024 - 05.2025
BTEC Level 3 Extended Diploma - Business Enteprise
University of Westminster
London 09.2020 - 07.2022
GCSEs -
Beacon High Secondary School
London 09.2015 - 03.2020
Skills
- Service management
- Exemplary customer service
- Methodical multitasking
- Keen problem solver
- Guest services
- Time management
Languages
English
Native
Spanish
Intermediate
Greek
Elementary
Cantonese
Elementary
Timeline
University Academic Exchange - Business Management With Entrepreneurship
Hong Kong Baptist University
09.2024 - 05.2025
Karate Club Captain
University of Westminster Students Union
09.2023 - 08.2024
BA Hons - Business Management with Entrepreneurship
University of Westminster
09.2022 - 06.2026
Hotel receptionist
Travelodge Hotels
04.2022 - 08.2024
Junior data analyst (temporary)
Safe Space Capital
02.2022 - 03.2022
Writer and content creator
BMT x BWT Stories
04.2021 - 02.2022
BTEC Level 3 Extended Diploma - Business Enteprise
University of Westminster
09.2020 - 07.2022
GCSEs -
Beacon High Secondary School
09.2015 - 03.2020
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