Anthony Price
Abergavenny ,Monmouthshire
Summary
Experienced in food service with focus on delivering exceptional customer experiences. Consistently enhance guest satisfaction through attentive service, keen attention to detail, and strong understanding of food and beverage offerings.
Skilled in maintaining clean and organised workspace while managing multiple tasks efficiently.
Friendly Food Server with knack for creating memorable dining experiences. Thrives in fast-paced environments, delivering exceptional customer service and improving team performance. Recognised for enhancing guest satisfaction and streamlining service operations.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Offering strong interpersonal skills and positive attitude. Knowledgeable about customer service, communication, and teamwork. Ready to use and develop problem-solving, multitasking, and adaptability skills.
Overview
10
10
years of professional experience
Work history
Wedding & Events
Old walls Collection/Sant Ffraed House
Abergavenny/Usk, Monmouthshire
2023.06 - Current
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Displayed energy and enthusiasm in fast-paced environment.
- Maintained cleanliness standards for enhanced dining experience.
- Cleaned up after guests promptly allowing quick turnover during busy hours.
- Set tables properly prior to meal times for an organised dining experience.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Delivered exceptional, friendly and fast service.
- Enhanced dining atmosphere by providing friendly, attentive service.
Customer assistant
Morrisons
Abergavenny , Monmouthshire
2018.01 - 2023.05
- Operated till effectively, minimising queue times for customers.
- Assisted in unloading deliveries, keeping backroom organisation optimal.
- Tidied up aisles after store closing hours for inviting shopping atmosphere next day.
- Resolved any customer complaints efficiently, promoting positive brand image.
- Adhered strictly to health and safety regulations in workplace environment
- Managed waste disposal responsibly, contributing towards a greener store operation.
- Maintained cleanliness and hygiene standards within the retail environment for a safer shopping experience.
- Assisted with price changes to keep up-to-date with current promotions.
- Helped in setting up promotional displays, increasing product visibility.
- Handled stock replenishment, ensuring shelves remained tidy and well-stocked.
- Collaborated with team members to ensure smooth store operations daily.
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
- Faced up and organised shelves in between serving customers.
- Greeted customers and offered assistance with retrieving and locating products throughout store.
- Offered assistance to elderly or disabled customers whilst shopping, enhancing their shopping experience.
- Completed deliveries with smile and patient, personalised service.
- Cleaned shelves and restocked with new inventory when products ran low.
- Built positive customer rapport through friendly interactions.
- Challenge 25
- Inspected products for damages
Customer assistant
Vue Cinema
Cwmbran
2016.08 - 2018.12
- Coordinated technical services for seamless film screenings without disruptions or delays.
- Assured high standard of cleanliness, creating a welcoming environment for patrons.
- Enhanced customer satisfaction by implementing an efficient ticketing procedure.
- Oversaw inventory management at concession stands to avoid stock-outs during peak hours.
- Product upselling
- Ensured compliance with health and safety regulations, maintaining a safe environment for all visitors and staff members.
- Resolved customer complaints promptly and professionally, demonstrating excellent problem-solving skills.
- Responded to customer queries, ensuring satisfaction.
- Monitored screening rooms during film showings to prevent disturbances and disruptions.
- Assisted in the setup of promotional displays, contributing to effective marketing campaigns.
- Fulfilled additional cleaning tasks after final showings-left cinemas ready for next business day.
- Oversaw efficient crowd control during busy periods-ensured orderly queues and timely entry.
- Processed gift cards, coupons, tickets.
Skills
- Timeline development
- Multitasking under pressure
- Guest management
- Safety consciousness
- Time efficiency
- Customer Service
- Team Leadership
- Serving technique
- Special diets understanding
- Front of House (FOH) Supervising (Morning)
- Complaint handling
- Cleaning procedures
About me/Hobbies
I’m an easy going individual who is polite, friendly and pretty much start a conversation with anyone/anywhere! During my spare time I socialise with friends and family and like to have a good time
Also I’m a big collector in trading cards and figures which I find fun and exciting
Timeline
Wedding & Events
Old walls Collection/Sant Ffraed House
2023.06 - Current
Customer assistant
Morrisons
2018.01 - 2023.05
Customer assistant
Vue Cinema
2016.08 - 2018.12