Anthony Lockey
Westside, Denholm, Hawick,The Scottish Borders
Summary
Building and facilitating Interactive learning environments to match and support individual learning differences. I am an achievement orientated manager who excels in building business understanding and motivation to deliver successful and robust results. Utilising stakeholder management to build and grow strong relationships with suppliers and colleagues, to drive success in a practical, professional, and effective way. From an early successful career in Customer and Marketing, I opted for a career transition to People Management and now specialise in Learning & Development. I have a passion for talent management, specifically apprentice and graduate development programs. I pride myself on my ability to be versatile and adaptable to the needs of both individuals and the business. I am both passionate and curious about people, always striving to enhance the employee and customer experience . Training professional champions staff development by facilitating high quality sessions and workshops. Empowers adult learners and responds to changing organisational needs. Evaluates and improves training plans for maximum relevancy and impact.
Overview
23
23
years of professional experience
Work history
Learning & Development Manager
BSW Timber Group, Earlston
04.2015 - Current
- FOCUS
- Our business values include personal responsibility and managing yourself
- By building on our strategic training platform, I aim to allow our employees to develop through easy access to a myriad of specific and generic training opportunities
- I liaise & promote to the Board a continuous offering of training that links to our business needs, and to our business 5-year plan strategy
- My aim is for BSW to become the UK's leading timber management, harvesting and landscaping company across the UK with development at our heart and safety a key focus.
- Using continuous improvement, building on lessons learnt and feedback from previous cohorts to create a robust communication plan to promote new learning and development opportunities that can be rolled out each year
- This includes building on my repertoire of CMI courses to facilitate up to a Level 5 certificate option
- I offer a holistic training opportunity to the Group, expanding the target audience from BSW to Tilhill and and our new acquisitions
- Facilitating an exciting generic standardised stepped management & leadership programme to all
- Responsible for our Group Training Strategy, building and nurturing strong professional relationships with both internal and external stakeholders
- Gained Chartered Manager status and approved facilitator at CMI L2, L3 & L5 focusing on Leadership and management
- Responsible for our Group Training annual budget of @ £400k
- Leading in the role of design and delivery of our talent management and succession planning process
- Leading our successful apprentice programme which was runner up in the 2017 Skills Development Scotland large business Apprentice Awards
- Won the 2017 Highland Award for Best Business in recognition of the Apprentice and Graduates development programmes that I led
- Helped facilitate a new diploma course for forestry, working with Llysfasi college in Wales to offer this new qualification to students to facilitate a future talent pipeline and fill a much-needed gap in forestry
- Forged strong relationships with University of Highlands & Islands to design and initiate a bespoke apprenticeship for Saw Doctors Engineers
- Developed a fully auditable training programme for over 1500 employees to proactively identify and prioritise learning needs - linked now to a skills matrix for all employees.
Group Training Officer
BSW Timber
Carlisle
04.2014 - 04.2015
- Manage, deliver, and evaluate Mentoring, Team Leader, Supervisor and Health & Safety training across the business
- Manage the Group training database - organise training and development required for 1200 employees in line with Group Training strategy and people performance metrics
- Manage Group apprentice & graduate process, providing leadership and advice across the industry.
BSW Head
Customer Services
Carlisle
06.2013 - 04.2014
Direct Channel Manager
Royal Mail Retail
09.2005 - 04.2013
- Delivery of +£330M stamp revenue target through channel promotion to business customers
- Manage the top 20 Retail customers in terms of stamp services directly including communicating progress
- Responsible for managing strategic relationships and large-scale projects, targeting what products and communications approach customers want
- Manage and promote large scale national campaigns such as Christmas post
- Facilitation and lead on root cause analysis, identification of risks and opportunities against achievement of full year targets
- Documentation and presentation of analysis ad-hoc and monthly
Customer Operations Manager
Royal Mail
03.2004 - 09.2005
- Management, leadership, and administration of the Tallents House Customer Operations Unit to facilitate key business targets in the operation such as 100% next day delivery and manpower planning through ongoing business requirements and reviews
- Management of the unit to supply customers and business partners with an efficient and effective route to market of our Business & Consumer stamp products including existing and trial products
- Facilitation and administration of Customer Units team, training, communications, and equipment through benchmarking of other teams and industry improvements.
Area People Change Manager
Royal Mail, Organisational Services
05.2002 - 03.2004
- Management of all the people aspects of organizational change projects to agreed project timescales in conjunction with business units and business agreed processes
- Provide advice on preference exercises, assessments, appointment processes and personal issues.
Senior New Product Development Manager
Consignia UK
04.2001 - 05.2002
- Investigating, developing, and launching new advertising products into UK marketplace
- Cross-functional Project Management, reviewing, measurement, risk analysis and target setting as well as the organisation and administration of Call Centre communication process for new portfolio of products.
Senior Consultant
British Post Office Consultancy
02.2001 - 04.2001
Education
Associate L3 Diploma - Development
CMI Chartered Manager Qualification - CMgr MCMI - undefined
2020
CDN Director in Scottish College Development Network - undefined
2020
CMI L2, L3 & L5 Approved Course Facilitator - undefined
2020
City & Guilds Train the Trainer Fire Warden - undefined
2015
City & Guilds Train the Trainer Manual Handling - undefined
2014
Reed.co.uk Best Practice for Field Sales - undefined
2008
COSCA Counselling Certificate - undefined
Scottish Borders College
2005
Postgraduate Diploma - Marketing
Chartered Institute of Marketing
1999
Advanced Certificate in Marketing Practice - undefined
Chartered Institute of Marketing
1998
Marketing Direct Marketing Certificate - undefined
Chartered Institute
1997
MSc - Ecological Design
Robert Gordon's University
1994
BSc - Quality Surveying
Robert Gordon's University
1990
ONC - Production Engineering
Aberdeen Technical College
1985
Skills
- Learning strategies
- Training program development
- Implementation support
- Coaching and mentoring
- Learning management systems (LMS) proficiency
- Learning programme management
Interests
External Interests: , Level 3 SYFA Football Coach, STEM Ambassador12
Languages
English
Fluent
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Learning & Development Manager
BSW Timber Group, Earlston
04.2015 - Current
Group Training Officer
BSW Timber
04.2014 - 04.2015
BSW Head
Customer Services
06.2013 - 04.2014
Direct Channel Manager
Royal Mail Retail
09.2005 - 04.2013
Customer Operations Manager
Royal Mail
03.2004 - 09.2005
Area People Change Manager
Royal Mail, Organisational Services
05.2002 - 03.2004
Senior New Product Development Manager
Consignia UK
04.2001 - 05.2002
Senior Consultant
British Post Office Consultancy
02.2001 - 04.2001
Associate L3 Diploma - Development
CMI Chartered Manager Qualification - CMgr MCMI - undefined
CDN Director in Scottish College Development Network - undefined
CMI L2, L3 & L5 Approved Course Facilitator - undefined
City & Guilds Train the Trainer Fire Warden - undefined
City & Guilds Train the Trainer Manual Handling - undefined
Reed.co.uk Best Practice for Field Sales - undefined
COSCA Counselling Certificate - undefined
Scottish Borders College
Postgraduate Diploma - Marketing
Chartered Institute of Marketing
Advanced Certificate in Marketing Practice - undefined
Chartered Institute of Marketing
Marketing Direct Marketing Certificate - undefined
Chartered Institute
MSc - Ecological Design
Robert Gordon's University
BSc - Quality Surveying
Robert Gordon's University
ONC - Production Engineering
Aberdeen Technical College
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