ANTHONY HARRIS

Wefulfill LLC is a e-commerce company with several D2C brands marketing and selling consumer goods through its own websites and amazon.com.

My responsbilities as Director of Operations is to work with the CMO and CEO on strategic direction, setting targets for the year and working with the various teams, located worldwide, to achieve those targets.

My key duties are:

• Streamlining Operations: Analyzing current operational processes across departments to identify inefficiencies and bottlenecks. Implementing streamlined workflows to optimize productivity.

• Design diversifying Marketing Strategies with CEOs / CMO / COO: Evaluating the existing dependency on paid advertising and developing a more diverse marketing strategy. This includes exploring organic growth channels, content marketing, influencer marketing, affiliate marketing, and partnerships to reduce reliance on paid platforms.

• Process Automation: Identifying opportunities for automation in supply chain management, especially in communication and logistics, to reduce manual workload and error probability

• Cultural Revitalization: Working closely with the HR department to update the company’s mission and vision statements, ensuring they align with the current and future direction of the business.
• Employee Engagement: Developing and implementing initiatives to strengthen company culture, enhance employee engagement, and align workforce aspirations with business goals.

• Cross-Regional Collaboration: Facilitating effective communication and coordination among teams based in Spain, Dubai, China, Philippines, UK and the USA, ensuring alignment with global business objectives.

• Budget Management and Cost Reduction: Overseeing the finance department to manage budgets effectively and identify areas for cost reduction without compromising on quality or efficiency.

Regalrose is a British born eCommerce jewellery retailer, with over a decade in the industry, launching up to five seasonal collections each year, targeted at Gen Z fashion conscious females

Reporting into the company founders, my role was to improve the company's processes to maximise the profit of the organisation.

The role evaluates and optimises business operations, including resources, training, HR, product production and distribution

I am accountable for influencing business-critical decisions that enable scale and deliver consistent performance whilst raising the bar for customer centricity, lowering costs, and supporting growth

Key duties:

Strategic development – working with the founders to develop, prioritise and implement strategic plans, streamline for growth, and optimise productivity

Production- Own and manage production schedules, assess projects, resource requirements and execute throughout the business units

Buying and Merchandising - Head and oversee product and packaging stock management

Developing forecasting methodologies to ensure stock is ordered on time and at the right inventory levels

Stock profit management, maintaining agreed margins and cost prices

Heading up and overseeing the SLA and supplier relations

Logistics – Management of all courier relationships including contract negotiation, ensuring agreed margin accuracy for domestic and international shipping lanes

HR – Creating a culture of continuous improvement, dedication and hard work, mentoring and supporting staff, development and implementation of KPI and values program, management of all Job descriptions, internal HR policies, recruitment, on and off boarding, Employee benefits and social committee

Technology – Cyber security – implementation of cyber security protocols including anti phishing, password security, penetration testing, code management, outbound and inbound data security

Managing operational software ensuring this is up to date and leading the implementation of new platforms, and contract negotiation

Finance – Leading the annual P&L and budget process, maintaining costs and meeting EBITDA goals, Monthly Management accounts process, heading the invoice and payment processes, FX management, and management of all 3rd party payment platforms

Legal – responsible for all legal work, including contract drafting, negotiation, and implementation- HR, Affiliates, Tenancy, off site storage, and Service Level Agreements, localising as required for international use.

• Reporting into Jeff Clarke, Kodak, , responsible for project managing key enterprise initiatives including the execution and delivery of the Kodak e-commerce marketplace platform, Kodakit, a division providing on-demand photography though a global photographer community, and the Kodakone Blockchain platform
• Acted as the Director Blockchain strategy, project managing the build, internal approval and launch of the Kodakone platform
• Working across a multi-functional international team within Kodak, including finance, technology, marketing, legal and brand licensing to support the delivery and commercialisation of projects within the agreed specifications and timetable
• Partner management – Developed a strategy for sourcing, contracting and onboarding of supplier partners for the Kodak marketplace, offering a range of products for kodak fans and customers.

• Full P&L accountability for the strategic direction of the largest independent supplier of premium stock photography following the merger of Cultura Creative Ltd and Image Source Ltd, with £10m+ in gross licensing (2017)
• Overall management responsibility for 30+ staff in Europe and US across Art Direction, marketing and sales, channel management, technology, creative operations, finance, HR and facilities
• Integration of teams, systems, creator and distribution partners to drive cost saving synergies, operational efficiencies and improved financial performance, steering from the helm with clear vision and measurable goals
• Lead key distribution relationships and contract negotiations resulting in optimised content exposure, strategic benefits, revenue and key partner status
• Secured a £multimillion content deal with Getty Images; leading to the buyout of institutional investors
• Championing the creation of strategically beneficial content offerings to take market share and build competitive position in the marketplace; managing creative, operational and commercial teams in London, Munich and New York
• Project sponsor on all technology developments including an industry leading contributor interface, online royalty reporting and exploration of blockchain technology applied to licensing and a highly disruptive business model
• Successful exit in January 2018 via MBO.

• Founded Cultura Creative to provide high quality European sourced content and services to the photographic stock industry; raised £150k in seed money and developed into a leading company (£5.6m estimated gross license fees in 2011)
• Leveraging existing connections and experience to launch the Cultura brand and services to market
• Built a highly productive and motivated community of around 500 photographers
• Oversaw tactical and strategic direction of the company to position it as a leading and highly respected brand with channel partners including Getty Images, Adobe and Shutterstock
• Sourcing and acquiring staff, agents and contributors to deliver a cohesive service and relevant content
• Establishing and developing strategic partnerships with 100+ distributors, 3rd parties and suppliers
• Directing core commercial activities across operations, creative direction, and sales & marketing
• Office management and maintenance
• Managed investors, artists, distributors and staff

• Promoted through the ranks to become a key driver in shaping communications, relations and operating strategy during rapid expansion via an extensive acquisition program to become a market leader with $733m revenue (2005)
• Directing artist recruitment, partnerships, PR, content acquisition, communications and team management
• Performance managing and motivating a team of 18 staff across multiple sites in the US and Europe
• Managing organisational change, acquisitions and continuous improvement to reduce costs and enhance profit
• Positioning Getty Images within online & offline photographer communities, trade and lobby groups to optimise continued investment in content production, maximise new business & investment opportunities, and raise brand awareness
• Championing new business models; resulting in reduced production/royalty costs and improved content range: