Anthony Griffiss
Stanton St Quintin,Wiltshire
Summary
Accomplished Technical Specialist with extensive experience in the healthcare sector, combining advanced technical expertise with proven leadership capability. Skilled in coordinating frontline support, managing complex cross-functional operations, and aligning service delivery with business objectives.
As a globally certified technical trainer, I bring strong mentoring, communication, and stakeholder management skills, enabling effective collaboration and team development. Highly organised and analytical, with a track record of driving efficiency and continuous improvement in regulated environments.
Now seeking to transition into a Project Manager role, applying my leadership, planning, and delivery expertise to drive successful project outcomes and support organisational performance.
Overview
25
25
years of professional experience
Work history
Technical Specialist Molecular Solutions RCSC
Roche Diagnostics
2020.12 - Current
- Technical Product Manager for Cobas Prime. I help lead product-focused initiatives, supporting implementation, knowledge transfer, and continuous improvement.
- Global Service Trainer for the cobas® Prime pre-analytical system.
- Escalation point for complex issues, managing risks and driving timely resolution through collaboration with regional and global stakeholders.
- Deliver remote support across multiple customer accounts, ensuring continuity of service and minimising operational disruption within a regulated healthcare environment.
- Providing on-site support, supporting project delivery, issue resolution, and stakeholder engagement to maintain service continuity.
- Mentor and coach new team members, accelerating onboarding and ensuring adherence to processes, documentation standards, and quality requirements
- Coordinate cross-functional teams including Sales, Technical Service, Projects, and Scheduling to deliver integrated solutions, aligning activities with project objectives, timelines, and customer expectations
Currently contributing to a local spare parts optimisation project, supporting the design, development, and implementation of a regional spare parts management system. Focused on improving service efficiency and delivery, with targets to increase national Case Fix Rate by 20%, improve regional First Time Fix Rate by 20%, and reduce parts shipments from Mannheim by 30%
Worked as part of the ASA preventative team project, trialing and utilising the ASA predictive maintenance tool to ensure service continuity and reduced system downtime.
Partnered with the global training team to design and deliver a remote training programme during COVID-19, ensuring effective engineer readiness and supporting successful system rollout under constrained conditions.
Technical Specialist, Field Engineering
Roche Diagnostics
2019.01 - 2020.12
- Installation, commissioning, repair, and preventative maintenance of Roche clinical chemistry and tissue diagnostic systems.
- Facilitated the resolution of ongoing issues by serving as the primary escalation point for support until a satisfactory conclusion.
- Mentored new engineers to enhance technical skills, and foster professional growth.
Field Service Engineer
Becton Dickinson
2018.06 - 2018.12
- Working with the BD Kiestra total lab automation system for microbiology sample processing.
Field Service Engineer
Roche Diagnostics
2015.04 - 2018.06
- Field service engineer, working with Roche clinical chemistry and tissue diagnostics systems.
- Providing on-site installation, repair and preventative maintenance.
Field service engineer
Steris Ltd.
2007.04 - 2015.04
- On-site support for life science and pharmaceutical systems within highly regulated environments.
- Pure steam and Water for injection generators, VHP and autoclave systems.
- Executed installation commissioning, IQ/OQ and PQ.
- Performed factory acceptance testing to validate system functionality.
- Working with various control systems, Siemens & Allen Bradley PLC's
- Acted as a project engineer for new and alteration projects
- Working within GEP and GMP guidelines
Installation/Commissioning Engineer
Huber Technology
2005.11 - 2007.04
- Installation/commissioning of water treatment solutions, including local control panels, and push button stations.
- Electrical installation and Inspection/testing
- Producing stainless steel pipework, MIG/TIG welding. Panel and pushbutton station building.
- 3-phase motor control, Siemens, and Allen Bradley PLCs.
Electrical Design Apprenticeship
Westinghouse Rail Systems Ltd.
2001.08 - 2005.11
- Working in many different departments within the company, including R&D, risk assessment, and programming.
- Learning the design and implementation of rail signalling interlock systems.
- Writing PLC logic for interlocking systems.
- Producing wiring diagrams with AutoCAD.
- Installation and testing of rail signalling systems.
Testing of new systems in the R&D testing facility.
Education
ONC/HNC in Electrical & Electronic Engineering
Wiltshire College Chippenham
2001.04 - /2005
IEE 16th Edition Wiring Regulations -
City of Bath College
AS Level - Business Studies & Environmental Science
Wiltshire College Chippenham
GCSEs - 10 GCSE's including Double Science, English Language, English Literature and Mathematics
Corsham Comprehensive School
Skills
- Leadership & Mentoring
- Technical Training
- Cross-Functional Collaboration
- Internal & External Stakeholder Management
- Analytical Problem-Solving
- Decision-Making
- Clear Technical and Executive Communication
- Workload Prioritisation & Resource Management
- IT Proficiency: Microsoft Office Suite & Google Workspace
Certifications
- Project Management
- Method statement/Risk assessment training
- PLC Programming
- NVQ Level 2 in Performing Engineering Operations
- Confined space entry
- Abrasive wheels training
Affiliations
- Passionate mountain biker and regularly attend the gym. Experienced in building and construction projects, including a single-storey extension and most recently, a full-width dormer loft conversion. I enjoy keeping active and spending time with my children
Timeline
Technical Specialist Molecular Solutions RCSC
Roche Diagnostics
2020.12 - Current
Technical Specialist, Field Engineering
Roche Diagnostics
2019.01 - 2020.12
Field Service Engineer
Becton Dickinson
2018.06 - 2018.12
Field Service Engineer
Roche Diagnostics
2015.04 - 2018.06
Field service engineer
Steris Ltd.
2007.04 - 2015.04
Installation/Commissioning Engineer
Huber Technology
2005.11 - 2007.04
Electrical Design Apprenticeship
Westinghouse Rail Systems Ltd.
2001.08 - 2005.11
ONC/HNC in Electrical & Electronic Engineering
Wiltshire College Chippenham
2001.04 - /2005
IEE 16th Edition Wiring Regulations -
City of Bath College
AS Level - Business Studies & Environmental Science
Wiltshire College Chippenham
GCSEs - 10 GCSE's including Double Science, English Language, English Literature and Mathematics
Corsham Comprehensive School