Anthony-George Niangara
Liverpool,United Kingdom
Summary
I would describe myself as an energetic graduate with a balanced background in sports and extra-curricular activities. Extensive knowledge on multiple cultures. Diligent about preparing for examinations, competitions and assignments. Reliable and responsible with good communication and relationship-building abilities. A quick learner with academic abilities and technical knowledge to succeed in different roles. Ready to expand horizons with additional knowledge and abilities gained from training and experience. Always ready to help others and use abilities to support team goals.
Overview
7
7
years of professional experience
Work History
Basketball Coach
Basketball Club Münchenstein
Basel
09.2018 - 02.2020
- Cultivated strong coaching relationships to establish a structure centered on fair assessments and supportive of athletes' needs.
- Evaluated progress and implemented training to enhance performance.
- Monitored athletes during team training, individual exercises and gameplay to identify and correct safety issues.
- Build athlete confidence through motivation and encouragement strategies.
- Analysed opposition tactics for better preparation in upcoming fixtures.
- Reinforced knowledge of rules amongst players, reducing instances of avoidable penalties during matches.
Volunteer Youth Worker
Youth Red Cross Basel
Basel
12.2019 - 06.2021
- Kept up to date with latest youth trends and preferences to plan engaging activities.
- Planned and organized fun activities to improve mental health and well being.
- Collaborated with a team of multidisciplinary professionals to run specialized workshops for youths.
- Helped immigrant children/adolescents integrate into the Swiss community.
- Facilitated fundraising initiatives for financial sustenance of the youth club activities.
- Planned educational excursions to enrich knowledge outside classroom environment.
Restaurant Waiter
Restaurant Espace Berakah
Saint-Louis
06.2019 - 05.2023
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Anticipated and addressed guests' service needs.
- Seated guests promptly and managed table wait times.
- Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
- Upsold, cross-sold and recommended additional items to customers to increase restaurant sales.
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Retained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Stocked and maintained silverware, linens and condiments.
- Always maintained safe food handling standards.
- Reset tables with spotless service ware.
Customer retail advisor
Three UK
Birkenhead, Wirral
10.2024 - Current
- Stayed updated with latest product information for knowledgeable advice offering.
- Answered incoming calls professionally, offering prompt assistance when required.
- Helped customers locate desired items, providing quality service delivery.
- Offered assistance during promotional events to boost sales activities.
- Resolved customer complaints promptly, ensuring customer retention.
- Communicated effectively with customers, enhancing their shopping experience.
- Delivered excellent customer service by advising on product selections.
- Participated in staff training sessions to improve skills set.
- Collaborated with team members, fostering a positive working environment.
Education
International Baccalaureate (IB Diploma) -
International School Basel
01.2012 - 01.2021
Bachelor of Arts - International Relations and Politics
Liverpool John Moores University
Liverpool 09.2021 - 06.2024
Master of Arts - International Relations
Liverpool John Moores University
Liverpool 09.2024 -
Skills
- Multilingual
- Communication skills
- Problem-solving
- Friendly and polite
- Hospitality
- Team player
- Attentive
- Mac OS knowledge
- Microsoft Excel
- Creative sales techniques
- Stock control familiarity
- Up-Selling strategies
- Brand awareness
- Store maintenance
- Pitch development
- Safety procedures
Timeline
Customer retail advisor
Three UK
10.2024 - Current
Master of Arts - International Relations
Liverpool John Moores University
09.2024 -
Bachelor of Arts - International Relations and Politics
Liverpool John Moores University
09.2021 - 06.2024
Volunteer Youth Worker
Youth Red Cross Basel
12.2019 - 06.2021
Restaurant Waiter
Restaurant Espace Berakah
06.2019 - 05.2023
Basketball Coach
Basketball Club Münchenstein
09.2018 - 02.2020
International Baccalaureate (IB Diploma) -
International School Basel
01.2012 - 01.2021
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