Anthony Fearns
Bradwell,Norfolk
Summary
Accomplished manager & Dedicated professional with a high work ethic and exceptional attention to detail, skilled in people management and operational excellence. I have a strong record of delivering results and always aim to be the best at what i do.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Resort Amusement Manager
Bandai Namco
Seashore Holiday Park, Norfolk
02.2022 - Current
- Full management of all aspects of the arcade; Including H&S, Team, Stock, Recruitment, Cash handling, Collections & banking.
- Coordinated daily running of the arcade to ensure a welcome experience & warm environment for all.
- Trained and Managed staff on safety protocols and customer service best practices, Ensuring all laws & licensing conditions were followed at all times.
- Completion of audits as required including machine, H&S, Gambling and cash.
Resort Amusement Manager
Bandai Namco
Wild Duck Holiday Park, Norfolk
02.2017 - 02.2022
- Full management of all aspects of the arcade; Including H&S, Team, Stock, Recruitment, Cash handling, Collections & banking.
- Coordinated daily running of the arcade to ensure a welcome experience & warm environment for all.
- Trained and Managed staff on safety protocols and customer service best practices, Ensuring all laws & licensing conditions were followed at all times.
- Completion of all audits as required including machine, H&S, Gambling and cash.
Assistant Resort Amusement Manager
Bandai Namco
Seashore Holiday Park, Norfolk
04.2015 - 02.2017
- Assisting the manager with all aspects of the arcade; Including H&S, Team, Stock, Recruitment, Cash handling, Collections & banking.
- Coordinated daily running of the arcade to ensure a welcome experience & warm environment for all.
- Trained and Managed staff on safety protocols and customer service best practices, Ensuring all laws & licensing conditions were followed at all times.
Arcade Attendant
Bandai Namco
Seashore Holiday Park, Norfolk
03.2013 - 04.2015
- Assisted customers with day to day needs as required during the shifts.
- Cash handling & float check completion.
- Assisting customers within the prize shop.
- Following and adhering too all H&S and gambling laws.
- Restocking machines & completing arcade checks as required throughout the shift.
Education
NVQ Level 2 - Mechanics
East Coast College
Great Yarmouth 09.2010 - 09.2012
GCSEs - Maths, Science, English, History, Engineering
The Cooper School
Bicester, Oxfordshire 09.2004 - 06.2009
Skills
- Attention to detail
- Amusement Arcade Knowledge
- Strong work ethic
- Team leadership
- Operational efficiency
- Cash handling
- Composure under pressure
- Problem-solving
- Complaint handling
Certification
- First Aid Trained
- Level 2 award within Gambling Legislation
- Mental Health First Responder
- Level 3 Safeguarding
- Level 2 H&S Trained
Timeline
Resort Amusement Manager
Bandai Namco
02.2022 - Current
Resort Amusement Manager
Bandai Namco
02.2017 - 02.2022
Assistant Resort Amusement Manager
Bandai Namco
04.2015 - 02.2017
Arcade Attendant
Bandai Namco
03.2013 - 04.2015
NVQ Level 2 - Mechanics
East Coast College
09.2010 - 09.2012
GCSEs - Maths, Science, English, History, Engineering
The Cooper School
09.2004 - 06.2009