Anthony Akomolafe
Barnsley
Summary
Dynamic IT Technician with a proven track record at Folas Kitchen and Party Affairs, enhancing network efficiency and user experience through expert troubleshooting, diagnostics, and preventive maintenance. Skilled in software configuration and renowned for exceptional customer service, I significantly improved system performance and user self-sufficiency.
Overview
5
5
years of professional experience
Work History
IT Technician
Folas Kitchen and Party Affairs
07.2017 - 09.2022
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
Education
National Diploma In Computer Engineering - Computer Engineering
Federal Polytechnic Ile-Oluji
Ile-oluji Oke Igbo09.2020
Senior School Certificate Examination -
Covenant Comprehensive College, Asewele Oja, Ondo
07.2016
Skills
- Software configuration
- Application installations
- Operating system management
- Server maintenance
- Helpdesk services
- Software deployment management
- Mobile fleet management
- Application support
- Troubleshooting and diagnostics
- Security patching
- System performance optimization
- Technical issues analysis
- Remote Support
- Customer service expert
- Mobile Device Management
Languages
Yoruba
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
IT Technician
Folas Kitchen and Party Affairs
07.2017 - 09.2022
National Diploma In Computer Engineering - Computer Engineering
Federal Polytechnic Ile-Oluji
Senior School Certificate Examination -
Covenant Comprehensive College, Asewele Oja, Ondo
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