Anthonia Ikeoluwapo Adesanya
Salford,LAN
Summary
Results-oriented and highly motivated recent Master's in Management graduate with a solid foundation in public administration. a versatile skill set and a portfolio of certifications encompassing Agile and Scrum methodologies, web development, interactive websites, Python programming, business analysis, and cyber security. Adept at leveraging a comprehensive understanding of business processes to identify and analyze opportunities for improvement. Proven ability to translate complex technical concepts into clear business insights The fusion of academic excellence and practical certifications positions me as a versatile professional poised to contribute effectively to a dynamic entry-level role in business analysis. Eager to apply a keen analytical mindset, coupled with strong communication and collaborative skills, to drive organizational success
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Digital Marketing with a focus on PPC Campaigns,SEO optimzation
1
1
Website development
1
1
Interactive Websites
1
1
Agile and Scrum(Jira software)
1
1
Cyber Security
1
1
Business Analyst
1
1
Business Development
Work History
Senior Administrative Executive
LASIMRA
Lagos/Nigeria, Alausa, Ikeja,
04.2021 - 01.2022
- Established workflow processes and implemented modifications to improve administrative operations.
- Managed over 50 queries in person, by phone, and via email with exceptional customer care.
- Led comprehensive administrative functions and utilized strategic lens to optimize day-to-day operations. Applied data analysis and process improvement methodologies to enhance efficiency and resource allocation. Spearheaded projects aimed at streamlining workflows and implementing solutions, showcasing proficiency in translating business needs into actionable insights.
- Documented minutes and thorough notes from meetings for distribution.
- Prepared regular reports on expenses and office budgets.
- Organized filing system for important and confidential office document
Senior Commercial Officer
LASIMRA
Lagos/Nigeria, Agidingbi, Alausa, Ikeja
01.2020 - 03.2021
- Collated site records and prepared meeting packs, tracking outcomes in [Softsuite Software] to maintain optimum traceability.
- Drafted and presented forecasts of costs, risks, and financial implications, which increased sales by 10%
- Collaborated with internal teams to verify project viability and improve cost-effectiveness.
- Enforced cost management against budget, highlighted commercial issues, and reported on risks.
- Led commercial operations with a focus on contract management and client relations. Conducted in-depth market analyses to inform strategic decision-making. Implemented data-driven insights to optimize transaction processes and enhance overall commercial performance. Demonstrated a proficiency in translating commercial challenges into actionable business strategies.
Senior Personal Assistant to the Chairman
LASACO Assurance Plc
Lagos, Agidingbi, Alausa
11.2018 - 11.2019
- Served as a strategic partner to the chairman, offering executive support through proficient schedule management and effective communication. Played a pivotal role in coordinating high-level projects and initiatives, demonstrating acapacity for strategic thinking and problem-solving. leveraged a good understanding of business operations to contribute valuable insights for informed decision-making.
- Coordinated flight, accommodation, and travel arrangements, maintaining strict compliance with budgets and schedules.
- Compiled detailed, accurate meeting minutes, collating and promptly distributing them to relevant staff for swift action.
- Drafted correspondence, compiled reports, and prepared presentations with keen attention to detail
- Processed mail, email, and phone inquiries, minimizing correspondence backlogs.
Customer Service Representative
DEWS Integrated Plc.
Gowon Estate, Alimosho, Lagos, Nigeria
01.2016 - 04.2018
- Demonstrated strong analytical skills by systematically addressing customer inquiries, resolving issues, and identifying patterns to improve overall service efficiency. Utilized data-driven insights to recommend process enhancements, contributing to a streamlined and customer-centric approach.
- Built customer rapport by providing friendly, genuine service, increasing customer retention by 10%.
- Ensured compliance with all real estate and construction rules and regulations.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Employed active listening and product expertise to successfully resolve inbound queries.
Education
Master of Science - Management
Manchester Metropolitan University
Oxford Road, Greater Manchester 01.2022 - 06.2023
Bachelor of Science - Public Administration
Ekiti State University, Eksu
NIgeria 01.2010 - 04.2015
Skills
- Communication Skills
- Problem-Solving Skills
- Keen Attention to Details
- Team Collaboration
- Adaptability
- Empathetic
- Patience
- Outstanding written and verbal communication
- Workflow planning
- Relationship building
- Problem-solving
- Time management
- Marketing
- Leadership
- Programme development
Certification
- Business Development, TEDC
- Digital marketing with a focus on PPC, SEO,and Google Analytics (Novi Digital)
- Website Development, {Code First Girls}
- Interactive Websites. {Code First Girls}
- Agile and Scrum {Code First Girls}
- Python {Code First Girls}
- Cyber Security (ISC2)
- Business Analyst (The Skills Garage)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Master of Science - Management
Manchester Metropolitan University
01.2022 - 06.2023
Senior Administrative Executive
LASIMRA
04.2021 - 01.2022
Senior Commercial Officer
LASIMRA
01.2020 - 03.2021
Senior Personal Assistant to the Chairman
LASACO Assurance Plc
11.2018 - 11.2019
Customer Service Representative
DEWS Integrated Plc.
01.2016 - 04.2018
Bachelor of Science - Public Administration
Ekiti State University, Eksu
01.2010 - 04.2015
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