Anslam Fernandes
Feltham, London
Summary
Dedicated professional with extensive experience in airport catering operations and customer service in high-pressure settings. Proficient in health and safety regulations, food handling practices, and quality control measures. Demonstrated ability to maintain efficiency and meet tight deadlines while ensuring exceptional service standards.
Overview
3
3
years of professional experience
Work history
General Assistant
Gate Gourmet
West Drayton
05.2025 - Current
- Airport catering & Operation support.
- Flight cart checking & Restocking according to airline standards.
- Time Management & Attention to detail.
- Team work in high pressure environment.
- Health & safety and Hygiene compliance.
- Assisted in maintaining cleanliness and organisation of work areas to ensure efficiency and safety.
Team Member
KFC
Cobham
07.2023 - 04.2025
- Customer service responsibilities include greeting customers, taking orders, and completing customer transactions on the cash register and also preparing.
- Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
- Dealing with customer complaints and resolving issues.
- Cash Handling.
- Work effectively as part of a team.
- Provided friendly and professional customer service.
Education
Diploma of Higher Education - ICT
West Thames College
IsleworthHigh school 10th Grade - High school certificate
St. Jude's High School
India / GoaSkills
- Good Communication
- Good in problem solving
- Time management
- Teamwork
- Computer skills
- Multitasking Abilities
- Friendly and Reliable
- Cash handling
- Customer service excellence
- Ability to perform task in a timely and efficient manner
- Flexible and Adaptable
Languages
English
Hindi
Konkani
About
Energetic and motivated individual with a strong focus on customer service, health and safety. Experienced in providing high-quality service to customers and ensuring satisfaction. A dedicated team player with good communication skills and the ability to work well with colleagues and management. Proactive, reliable, and well-organised, with strong time management and prioritisation skills to handle tasks efficiently.
Timeline
General Assistant
Gate Gourmet
05.2025 - Current
Team Member
KFC
07.2023 - 04.2025
High school 10th Grade - High school certificate
St. Jude's High School
Diploma of Higher Education - ICT
West Thames College