ANSIYA SALAM

Work history

Hi-Flyers Recruitment

Preston, Lancashire

09.2022 - Current

Optimised patient satisfaction through compassionate, considered care and communication.
Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
Delivered high-quality care to clients with disabilities, achieving care plan objectives.
Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
Completed documentation of care, hospital actions and patient activities for up-to-date client records.
Assisted in all aspects of personal care, retaining comfort and dignity.
Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.

Telikoz

09.2020 - 03.2022

Check production output according to the settarget
Enforce strict target and ensure output meets quality standards
Submit reports on target, performance and progress
Monitor production and identify the issues in efﬁciency and suggest improvements to resolve issues
Planning and organizing production schedules
Assessing project and resource requirements
Coordinating ang managing the production process
Supervise production team to manage and execute production projects
Ensure that ﬁnal products meet quality standards and customer speciﬁcations
Perform other related duties as assigned.Adhered to strict production schedules, performing tasks at precise times.
Supervised all production phases, from design and development to timely manufacture and dispatch.

Telikoz Infotech Private Limited

kerala, India

08.2018 - 08.2019

Coordinate internal resources for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Allocate/delegate tasks as required
Develop a detailed project plan to track progress
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Developing project scopes and objectives, involving all relevant stakeholders
Create and maintain comprehensive project documentation
Cross veriﬁcation of ﬁnished projects to ensure all client expectations and guidelines have been met and signing off
Provides feedback to individuals or team and suggest re-works wherever required
Performs monitoring of customer feedback responses & suggest improvement plans
Ensure resource availability and allocation
Designed, planned, created, implemented and monitored all aspects of the project
Managed up to 6 projects at once in high-pressure environments, while maintaining outstanding quality an on-time submission
Monitored staff performance and developed improvement plans
Managed smooth operations and communicated timely updates to coordinate administrative activities
Helped senior management plan and carry out daily operations and meet key objectives.
Maximised communication and transparency between clients, internal departments and stakeholders.
Applied project management methodologies to drive and deliver projects.
Directed resources and activities towards achieving client requirements.

Hueray Technology

, India

01.2018 - 07.2019

Handling queries and complaints via phone, email and general correspondence.
Kept and maintained accurate filing system for preservation of office information.
Received, sorted and distributed incoming mail.
Prepared, reviewed and submitted team expense reports.
Ordered office supplies and researched new deals and suppliers.
Took detailed minutes at meetings following instructions from senior team members.
Screened phone calls and routed callers to appropriate parties.
Typed and proofread documents produced by other staff members.
Handled scheduling of meetings and calendar management for senior staff.
Created email notifications, invitations and agendas for meetings, events and appointments.
Assisted managers in compiling and organising materials for meetings.
Prioritised incoming communications to filter out basic requests and minimise disruptions.
Drafted contracts and purchase orders for team.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Provided clerical support to company employees, including copying, faxing and file management.
Screened and verified visitor IDs, maintaining security of personnel and office environment.