Anshul Arora (Shawn)
London,England
Summary
A highly motivated, Managing & creative, and personable individual with 12 years of professional experience. Skilled in effectively managing and implementing sales and business objectives. Demonstrated ability to communicate with colleagues and clients, fostering excellent relationships across organizational boundaries. Additional proficiency in coordinating and scheduling large, time-sensitive workloads, consistently delivering outstanding quality of work while meeting demanding deadlines. Seeking a new and challenging professional opportunity to showcase expertise. Confident in ability to bring immeasurable value to any company.
Overview
10
10
years of professional experience
Work history
Team Manager
Givenchy LVMH
London, England
01.2025 - Current
- Prioritised workload effectively, resulting in timely completion of tasks.
- Attending meetings for new product launches and looking after team rota and daily planners.
- Weekly Reports to Regional Managers for the store and individuals.
- Provided consistent leadership to maintain high levels of team performance and satisfaction.
- Enhanced team productivity by implementing effective project management strategies.
- Implemented staff rota schedules to ensure adequate coverage during peak times.
- Achieved higher team efficiency with regular training and mentoring sessions.
Senior Client Advisor
Gucci
London
10.2023 - 12.2024
- Developed productive, professional client relationships, consistently increasing client spending and loyalty.
- Consistently worked to company best practices, ensuring faultless client care and first-class client services.
- Used excellent communication after purchase, Client-Telling and continue skills to build the best relations with clients for long term.
- Delivered continued growth across monthly sales activity, continually hitting profit and performance targets such as KPI's
- Engaged with professional advisors of clients to coordinate planning.
- Following the brand story-telling, heritage and sharing iconic products, also talking about the Fashion Shows & Ads campaign etc.
- Making the best relations with entire team including seniors & team managers by respecting the company rules.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
Sales Supervisor
Harrods Sunglasses Hut
London
02.2023 - 09.2023
- Organised and coordinated sales team schedules, helping staff meet company and client expectations.
- Looking after team members and KPI's on daily basis
- Analysed sales data to define weekly quotas & Accepting or missing Deliveries.
- Daily Dashboard Sales on THOM and other apps under Luxottica and daily mails to match up the price & sales target.
- Whenever needed always helped my team members on floor & backend.
- Contributed to management decision-making relating to existing sales operations and sales strategy.
- Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
- Worked collaboratively with team members, championing proven techniques for closing sales, cross-selling and upselling.
- Checked Visual merchandise regularly to verify proper display, oversee replenishment activities and enforce planogram requirements.
- Supervised operations of [Number]-person sales teams, achieving improvements in productivity rates by tackling process inefficiencies.
Owner
UXO Studios
02.2020 - Current
- Manufacturing business of clothing of Hoodies in, - UXO (Online Retail Business)
- Merchandising brand with all the online users & engaging with them
- Handling the designing & the clients
- Great experience in dealing with customers
- Selling the items at online store & Selling worldwide
- Monthly Accounts & finance
- Maintaining each department and leading a team
- Handling the company marketing & other designing patterns.
- Managed sales team budgets and payroll.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Sales Assistant
Hugo Boss
05.2018 - 01.2020
- This will be according to the sales trading and putting stock forward and having there at the time of the customer's purchase
- Stylistically, designer is the top mark and branded street
- Resolved customer complaints and process issues with proactive problem-solving skills.
- It is promotions and the lowering of prices that will make faster sales
- Maintaining responsibility for the layout of stock, involving rearranging and displaying stock
- Implementing and overseeing floor plans as well as suggesting new layouts to boost sales.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
Reservations manager
Crown Towers Melbourne
04.2017 - 04.2018
- Greeted visitors upon arrival, verifying identity and booking details and issuing visitor passes.
- Handled customer payments and updated reservations with Opera.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Resolved minor customer issues and requests for information, escalating complex problems to line manager.
- Assisted administrative staff with special projects using file management skills.
- Transmitted digital and printed documents to customers by post or email.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Delivered front of house duties with warm and professional manner. Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
Front Desk Receptionist
Pullman Albert Park
03.2015 - 03.2017
- Assisted administrative staff with special projects using file management skills.
- Maintained clean, tidy reception areas, ensuring consistently positive first impressions. Handled customer payments and updated reservations with [Software].
- Experience in OPERA System PMS (Property Management Solution)
- Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
- Provided guests with keys and directions to room.
- Informed guests regarding hotel events and announcements.
- Collaborated with housekeeping and maintenance to address needs of guests.
Education
Diploma of Higher Education - Fashion
Deakin University
Skills
- Leadership excellence
- Decision making precision
- Visionary thinking
- Team Leadership
- Handling Teams & Tasks
- KPI tracking
- Brand Promotion
Personal Information
Languages
English, Punjabi, Hindi
Custom
- Just In Time stock control
- Team Leader
- Order management
- Key Performance Indicator monitoring
- Sales data analysis
Timeline
Team Manager
Givenchy LVMH
01.2025 - Current
Senior Client Advisor
Gucci
10.2023 - 12.2024
Sales Supervisor
Harrods Sunglasses Hut
02.2023 - 09.2023
Owner
UXO Studios
02.2020 - Current
Sales Assistant
Hugo Boss
05.2018 - 01.2020
Reservations manager
Crown Towers Melbourne
04.2017 - 04.2018
Front Desk Receptionist
Pullman Albert Park
03.2015 - 03.2017
Diploma of Higher Education - Fashion
Deakin University
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