Summary
Work History
Education
Skills
certificates
Timeline
Generic

ANPILI ANYI

Summary

Enthusiastic university student with a strong commitment to customer service. Seeking opportunities in hospitality, retail, or customer service to further develop skills and contribute positively to Birmingham. Strong communication abilities and experience in sports coaching support effective interactions with diverse individuals. Capable of thriving in busy environments while ensuring high-quality service.

Work History

Gym Receptionist & Assistant Personal Trainer

Tao center
birrmigham , westmidland
04.2026 - 05.2026
  • Welcomed members and visitors, addressed enquiries, and delivered outstanding customer service to enhance member experience.
  • Managed bookings and membership enquiries while ensuring efficient day-to-day reception operations.
  • Built strong relationships with members, fostering loyalty and contributing to higher member retention through positive interactions.
  • Assisted personal trainers during gym sessions and supported clients with exercise programmes.
  • Demonstrated fitness equipment and encouraged safe exercise techniques.
  • Helped maintain a clean, safe, and professional gym environment.
  • Skills gained: Customer service, sales awareness, communication, teamwork, time management, confidence working with the public.

Sports Therapy Placement

University College Birmingham Sports Therapy Clinic
birrmingham , west midlands
02.2026 - 03.2026
  • Assisted therapists in preparing treatment areas and supporting client appointments.
  • Observed and supported rehabilitation programmes for clients recovering from injury.
  • Maintained accurate records and ensured treatment areas were clean and organised.
  • Communicated professionally with clients to help create a welcoming environment.
  • Developed an understanding of injury prevention, rehabilitation, and client care.
  • Worked within professional and confidential healthcare environments.
  • Skills gained: Professional communication, attention to detail, customer care, confidentiality, organisation, teamwork.

Football Coach Placement

Paget Rangers Football Club
birrminham , west midlands
01.2026 - 02.2026
  • Assisted with planning and delivering football coaching sessions for children and adults of different ages and abilities.
  • Developed strong communication skills by explaining drills, giving feedback, and motivating participants.
  • Built positive relationships with players, parents, and coaching staff.
  • Ensured sessions were safe, organised, and enjoyable for all participants.
  • Demonstrated leadership and teamwork while supporting head coaches during training sessions.
  • Adapted coaching methods to meet the needs of different individuals and groups.
  • Managed challenging situations professionally and encouraged positive behaviour.
  • Skills gained: Communication, leadership, teamwork, organisation, problem-solving, confidence, safeguarding awareness.

Education

Level 3 BTEC National Foundation Diploma - Sport Coaching and Development

University College Birmingham (UCB)
Birmingham, UK

GCSEs - English (grade 4 or above), science (grade 4 or above)

Skills

  • Leadership
  • Teamwork
  • Collaboration
  • Communication skills
  • Problem-solving
  • Adaptability
  • Ability to work under pressure
  • Organisational skills
  • Time-management skills
  • Reliability

certificates

  • Enhance DBS certificate
  • Sport leadership certificate

Timeline

Gym Receptionist & Assistant Personal Trainer

Tao center
04.2026 - 05.2026

Sports Therapy Placement

University College Birmingham Sports Therapy Clinic
02.2026 - 03.2026

Football Coach Placement

Paget Rangers Football Club
01.2026 - 02.2026

Level 3 BTEC National Foundation Diploma - Sport Coaching and Development

University College Birmingham (UCB)

GCSEs - English (grade 4 or above), science (grade 4 or above)

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