Admir Nikoll Perleka
London
Summary
Dynamic professional with a proven track record of inspiring team excellence, driving sales growth, and delivering unforgettable guest experiences. Adept at flawless event execution, smart budget management, and streamlining daily operations to ensure top quality and efficiency. Skilled in solving problems swiftly, building strong teams, and strengthening key partnerships through data-driven decision-making. Committed to adapting with ease, resolving conflicts smoothly, and mastering time management to achieve organisational goals.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Owner/Director
Croftwood Bar & Grill Ltd
Norbury, London
10.2024 - Current
- Successfully opened and grew a profitable hospitality venue in a competitive market
- Recruited and led a high-performing team focused on service excellence
- Improved operational efficiency through streamlined processes and policy development
- Built strong brand visibility through local marketing and customer engagement
- Maintained full compliance with licensing, safety, and food hygiene standards
General Manager
Fleets
City of London, London
05.2024 - 10.2024
- Managed daily operations, increasing revenue and customer satisfaction.
- Led and developed a high-performing team, ensuring staff motivation and engagement.
- Maintained budget control, driving profitability through cost management.
- Improved service quality and enhanced the guest experience.
- Implemented strategic initiatives to boost midweek sales and overall business growth.
General Manager
Forge
City of London
12.2023 - 04.2024
- Oversaw bar and restaurant operations, optimising efficiency and service quality.
- Developed and executed marketing strategies to increase footfall and sales.
- Managed financial performance, ensuring cost control and profitability.
- Recruited, trained, and mentored staff to maintain high standards.
- Enhanced customer experience through strong leadership and service improvements.
Operations Manager
Infernos Clapham Ltd
Clapham Common, London
10.2022 - 11.2023
- Led a high-performing team of 100+ nightclub staff, driving efficiency and excellence.
- Optimized team performance through strategic leadership, consistently hitting key targets.
- Managed budgets while delivering top-tier service and unforgettable guest experiences.
- Motivated staff, fostering a dynamic and engaged workplace culture.
- Oversaw all operations, cutting costs and boosting profitability.
- Turned customer feedback into actionable improvements for seamless service.
- Collaborated across teams to create an electrifying nightlife experience.
General Manager
Drake & Morgan Ltd
London, City of London
03.2015 - 10.2022
- Inspired teams to excel, driving quality, efficiency, and revenue growth.
- Optimized operations, tracked KPIs, and maintained profitability through smart cost control.
- Elevated service standards and enhanced team performance.
- Fostered a strong workplace culture and resolved staff conflicts.
- Led daily operations and executed strategic initiatives.
- Delivered data-driven insights and implemented budget controls.
- Ensured fiscal stability through financial analysis.
- Recruited top talent and built high-performing teams.
Cluster Manager
Geronimo Inns
London, Greater London
07.2012 - 03.2015
- Boosted sales & retention through optimized engagement strategies.
- Allocated resources smartly for seamless project execution.
- Analyzed sales data to drive strategic improvements.
- Streamlined operations to empower sales teams.
- Led 80+ sales pros to exceed targets.
- Executed cross-promotions to maximize revenue.
- Managed budgets wisely and controlled costs.
- Enhanced brand presence at key trade events.
- Scheduled teams & resources for efficiency.
- Designed winning sales strategies for growth.
- Tracked ad performance to increase profitability.
- Conducted market research to stay ahead.
General Manager
Metra Night Club
London, City of London
09.2010 - 06.2012
- Drive sales growth by optimising performance and profitability.
- Achieve consistent revenue gains through strategic planning.
- Create bold marketing ideas to attract and retain customers.
- Stay ahead of trends to fuel business growth.
- Maximize opportunities with structured, results-driven strategies.
- Inspire team loyalty through clear leadership and support.
- Empower teams by delegating responsibility and rewarding success.
- Build strong local ties to unlock new business opportunities.
- Deliver exceptional experiences across all customer touchpoints.
- Uphold top-tier standards through rigorous quality audits.
Assistant General Manager
Puzzle Pub Company Ltd
London, Greater London
06.2008 - 09.2010
- Inspired and led a team of 25+ to consistently exceed targets while delivering outstanding customer service
- Designed and delivered performance-focused training to boost productivity and develop talent across the team
- Built a strong, motivated workforce through smart hiring and a positive team culture
- Streamlined operations, improved displays, and managed transactions accurately to enhance efficiency and drive sales
- Optimised costs without compromising on quality, helping to maximise profitability
- Maintained high standards through regular audits and a focus on customer satisfaction
Team Manager
Infernos Clapham Ltd
Clapham Common, London
06.2004 - 05.2008
- Led efforts to streamline operations, making day-to-day work more efficient and effective
- Set clear, realistic goals that aligned with company priorities and helped the team stay focused and motivated
- Played a key role in supporting business growth, from onboarding new clients to managing resources wisely
- Used research and insight to shape strategy, improve processes, and develop practical policies
- Introduced safety measures that not only boosted productivity but also improved overall service quality
Education
Bachelor of Arts - Psychology
LCC International University
Klaipeda, Lithuania 08.2000 - 06.2004
Skills
- Inspiring team excellence
- Smart budget management
- Unforgettable guest experiences
- Flawless event execution
- Driving sales growth
- Streamlining daily operations
- Solving problems fast
- Building strong teams
- Ensuring top quality
- Adapting with ease
- Resolving conflicts smoothly
- Mastering time management
- Making data-driven choices
- Strengthening key partnerships
References
Available upon request.
Hobbies
Music, football, cooking, charity, philosophy, languages, voluntary work, etc.
Languages
English
Fluent
Albanian
Native
Italian
Fluent
Russian
Intermediate
Spanish
Intermediate
Timeline
Owner/Director
Croftwood Bar & Grill Ltd
10.2024 - Current
General Manager
Fleets
05.2024 - 10.2024
General Manager
Forge
12.2023 - 04.2024
Operations Manager
Infernos Clapham Ltd
10.2022 - 11.2023
General Manager
Drake & Morgan Ltd
03.2015 - 10.2022
Cluster Manager
Geronimo Inns
07.2012 - 03.2015
General Manager
Metra Night Club
09.2010 - 06.2012
Assistant General Manager
Puzzle Pub Company Ltd
06.2008 - 09.2010
Team Manager
Infernos Clapham Ltd
06.2004 - 05.2008
Bachelor of Arts - Psychology
LCC International University
08.2000 - 06.2004
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