Anoosha Fakhri
HAYES
Summary
A dependable support worker with experience helping children, young people, and adults in care, education, and customer-facing settings. Calm, patient communication, strong organisation, and a respectful approach help build trust, support independence, and respond well to anxiety, routine needs, and day-to-day tasks.
Supports children, young people, and adults with patience, empathy, and respect across home, community, and care settings. Builds trusting relationships, encourages independence, and provides reassuring day-to-day support tailored to individual needs. Works collaboratively with colleagues, communicates clearly, and helps maintain dignity, safety, and wellbeing at all times.
Overview
3
3
Languages
2027
2027
years of professional experience
Work History
Support Worker
Absolute Support London
10.2025 - 09.2026
- Supported six service users with needs including Down syndrome, autism, Crohn’s disease and anxiety.
- Also supported two service users who lived independently in their own homes, helping them with day-to-day tasks and maintaining their independence.
- Spent time with service users both at home and out in the community, helping them enjoy activities and social outings.
- Helped with everyday routines and encouraged service users to do as much as they could independently.
- Prepared and cooked meals based on their needs and preferences.
- Offered reassurance and support when someone was feeling anxious or overwhelmed.
- Developed strong relationships with service users by demonstrating patience and understanding. with service users by being patient, friendly and understanding.
- Encouraged them to take part in activities they enjoyed and supported them with appointments and day-to-day plans.
- Worked well with other staff and shared any important changes or concerns.
- Made sure service users were treated with dignity, respect and kindness at all times.
Sales Assistant
ShoeZone
Hayes
01.2024 - 03.2024
- Welcomed customers, helped with product enquiries, and offered friendly service
- Operated the till, processed transactions, and handled cash/card payments
- Restocked shelves and maintained store presentation standards
- Supported the team with deliveries and light cleaning duties
- Learned how to manage tasks during busy hours and remain calm under pressure
Tutor
Boost Education
Southall
01.2023 - 01.2024
- Taught SATs and 11+ to primary school students in small groups
- Created and printed personalised worksheets to support different learning needs
- Balanced multiple students at once, giving each individual attention
- Adapted lessons to suit students' abilities, showing patience and creativity
- Learned to manage time effectively and stay calm in a busy setting
Teaching Assistant / Teacher
Hayes Islamic Centre
Hayes
01.2022 - 01.2023
- Helped children with their learning and classwork
- Took charge of classes when the teacher was absent
- Worked with groups of students needing extra support
- Assisted with lesson preparation and classroom activities
Summer School Assistant
Harlington School
Hayes
06.2022 - 08.2022
- Supported students in learning activities, both academic and physical
- Helped teachers during lessons and managed small groups
- Encouraged children to participate and enjoy learning
- Provided one-to-one support for students who needed extra help
Door to Door - Sales Representative- Hello Fresh
Juss Marketing
Slough
- Promoted HelloFresh subscriptions door-to-door
- Met daily sales targets and converted cold leads
- Gained skills in face-to-face marketing and communication
Phillips Pharmacy
West drayton
- Operated tills and handled payments accurately.
- Assisted with prescriptions and customer queries.
- Supported pharmacists with stock and prep tasks.
- Maintained a clean, organised shop floor.
Education
GCSEs -
Swakeleys High School
AS - Level -
Uxbridge College
UxbridgePass - T - Level - Health And Social
Uxbridge College
UxbridgeSkills
- Excellent customer service and people skills
- Multilingual: English, Dari, Persian, and basic German
- Time management and multitasking
- Friendly, approachable, and professional
- Organised and quick to learn new systems
- Calm and helpful in busy environments
- Confident using digital tools and apps
- Strong communication and teamwork
- Adaptable and dependable
- Safeguarding practice
- Respect for diversity
REFERENCES
Available on request
Languages
English
Proficient
C2
Persian
Upper Intermediate
B2
German
Beginner
A1
Hobbies and interests
- Cooking and trying different recipes
- Sports : Football,Volleyball,Badminton
- Swimming (Academic Level)
- Reading
Timeline
Support Worker
Absolute Support London
10.2025 - 09.2026
Sales Assistant
ShoeZone
01.2024 - 03.2024
Tutor
Boost Education
01.2023 - 01.2024
Summer School Assistant
Harlington School
06.2022 - 08.2022
Teaching Assistant / Teacher
Hayes Islamic Centre
01.2022 - 01.2023
Door to Door - Sales Representative- Hello Fresh
Juss Marketing
Phillips Pharmacy
GCSEs -
Swakeleys High School
AS - Level -
Uxbridge College
Pass - T - Level - Health And Social
Uxbridge College