Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Certification
References
Personal Information
Custom
Timeline
Generic

Anoop V. M

Leicester,United Kingdom

Summary

Results-driven professional with expertise in business development, key account management and market analysis, complemented by a strong background in product management and development. Demonstrates proficiency in client relationship management, after-sales service operations, and cost-benefit analysis to drive strategic growth and operational excellence. Skilled in product launches, vendor and stakeholder interaction, team leadership, and brand promotion strategies within the automotive sector. Adept at technical sales support with comprehensive knowledge of automotive parts, committed to delivering innovative solutions that enhance customer satisfaction and market presence. Aspires to leverage extensive experience to foster sustainable business growth while leading high-performing teams.

Overview

20
20
years of professional experience
16
16
years of post-secondary education
1
1
Certification

Work history

Parts Manager

Qatar Tractor & Equipment Co. W.L.L
Doha
03.2021 - 02.2025
  • Company Overview: Trading of Heavy Construction Equipment's in Doha/Qatar
  • Managed parts department, overseeing all aspects of parts ordering, inventory management and customer service.
  • Managed a team from various domains of sales, inventory control, logistics to foster collaborative environment that improved team performance metrics by 20%.
  • Negotiated with suppliers to streamline parts delivery schedules, resulting in 15% improvement in parts availability for critical components.
  • Conducted thorough data analysis to identify and eliminate overstock by 20%, significantly reducing stock discrepancies.
  • Provided training and coaching to parts team members, resulting in 10% improvement in overall performance.
  • Ensure to achieve respective goals of the department and organization.
  • Implemented safety protocols whilst handling hazardous materials, ensuring staff wellbeing.
  • Coordinated with service department for seamless operations.

Product Manager

Qatar Tractor & Equipment Co. W.L.l
Doha
03.2017 - 02.2021
  • Company Overview: Trading of Heavy Construction Equipment's in Doha/Qatar
  • Define and implement strategies for generating sales related to Heavy Construction Equipment's like Schwing Stetter-Concrete Equipment's, resulting in a 12% increase in regional sales
  • Cultivated and maintained relationships with over 100+ clients and prospects, leading to the identification and development of 20+ new business opportunities within 12 months.
  • Organized 2+ high profile industry events that enhanced brand visibility and generating 50+ qualified leads directly contributing to a 25% uplift in sales.
  • Achieved sales growth across a diverse product portfolio including Tadano Demag - Cranes, Liebherr - Earthmoving Equipment's, Heli - Forklifts, CAMC - Trucks, Denyo - Generators, Mikasa - Light Construction Equipment's, Furukawa - Rock Drill & Hydraulic Breakers contributing to a total revenue impact exceeding $10M.
  • Negotiated supplier contracts that resulted in operational cost reductions of 12% through improved terms and consolidated procurement processes.
  • Collaborated with Aftersales and Parts departments to ensure 95% uptime for customer equipment, enhancing post-sale satisfaction and customer retention.
  • Prepared and presented monthly inventory performance reports, influencing strategic decisions and optimizing stock turnover by reducing excess inventory by 8%.
  • Presented at industry conferences, raised company profile within sector.

Business Development Manager

RECS
Ernakulam
11.2015 - 01.2017
  • Company Overview: Trading of HVAC Equipment's in Kerala/India

  • Developed and executed sales strategies for Hitachi Air Conditioning units, achieving 110% of annual sales targets and contributing to a 10% increase in regional market share.
  • Customized product designs to align with 50+ site-specific applications, enhancing installation efficiency and improving client satisfaction scores by 10%.
  • Engaged directly with clients to assess and gather technical and commercial requirements, delivering tailored HVAC solutions that led to a 25% increase in customer retention.
  • Resolved 90%+ of service-related issues within SLA timelines, ensuring adherence to product quality and service standards while strengthening long-term client relationships.
  • Built and maintained a client network of over 20+ active accounts, generating repeat business and identifying 5+ new growth opportunities per quarter.
  • Collaborated with 5+ vendors to source products/services as per project needs, optimizing cost and delivery timelines for HVAC projects.
  • Delivered weekly and monthly performance reports and sales dashboards to senior management, supporting data-driven decisions that improved forecasting accuracy by 15%.

Product Head - Concrete Equipment's

Qatar Tractor & Equipment Co. W.L.L
Doha
09.2006 - 10.2015
  • Company Overview: Trading of Heavy Construction Equipment's in Doha/Qatar
  • Defined and implemented sales strategies for machinery, spare parts, and services for Schwing Concrete Pumps, Stetter Batching Plants & Mixers, Stetter Cooling Solutions (Germany), and SACME Block Making Machines (Italy), achieving consistent attainment of 100%+ of annual sales targets.
  • Identified and developed 20+ new business opportunities annually through strategic relationship-building and client engagement.
  • Collaborated with clients to gather detailed requirements, delivering customized solutions that increased customer satisfaction scores by 10%.
  • Tailored products to site-specific applications, reducing installation delays and service issues by 15%.
  • Coordinated with manufacturers to secure essential technical documentation (drawings, manuals), ensuring 100% compliance with project specifications.
  • Managed vendor relationships to meet product and service requirements, improving delivery timelines by 10%.
  • Prepared and presented comprehensive status reports to senior management, supporting strategic decision-making and improving forecasting accuracy by 25%.
  • Supported team sales efforts across multiple product lines including Tadano Cranes, Liebherr Earthmoving Equipment, Merlo Telehandlers, Mikasa Light Equipment, Denyo Generators, Heli Forklifts, CAMC Trucks, and Furukawa Rock Drills, contributing to a combined revenue increase of $3M+.

Project Coordinator

Saathvik Systems
Ernakulam
07.2005 - 07.2006
  • Company Overview: Quality Management System Consultant in Kerala/India
  • Developed and implemented Quality Management Systems (QMS) for clients using the PDCA methodology, aligning with ISO standards and requirements, resulting in successful certification for 20+ organizations.
  • Managed multiple ISO certification projects from initiation to completion, ensuring 100% on-time delivery and compliance with audit standards.
  • Coordinated and analyzed ongoing projects, contributing to detailed project implementation plans that improved execution efficiency by 20%.
  • Provided expert technical assistance during QMS audits and inspections, acting as the primary liaison between certification bodies and clients, facilitating smooth audit processes with zero non-conformities reported.
  • Guided clients in setting and achieving corporate objectives (short-term and long-term) to ensure effective QMS implementation and continuous improvement.
  • Supported the design and rollout of training plans and feedback systems tailored to client-specific QMS policies, increasing employee engagement in quality initiatives by 30%.
  • Monitored project timelines rigorously, preventing delays and ensuring milestones were consistently met across multiple concurrent projects.

Education

Master of Business Administration - Operation Management

INDIRA GANDHI NATIONAL OPEN UNIVERSITY (IGNOU)
India
01.2012 - 08.2016

BEng - Mechanical Engineering

SCMS SCHOOL OF ENGINEERING AND TECHNOLOGY
India
10.2001 - 05.2005

A-Levels -

BHARATA MATA COLLEGE
India
05.1999 - 04.2001

RAJAGIRI HIGH SCHOOL
India
06.1993 - 04.1999

Skills

  • Business Development
  • Key Account Management
  • Market Analysis
  • Client Relationship Management
  • After-sales Service Operations
  • Cost Benefit Analysis
  • Vendor/Stakeholder Interaction & Management
  • Inventory Control & Management
  • Team Leadership & Management
  • Technical Sales Support
  • KPIs Setting and Tracking
  • Parts Procurement

Accomplishments

  • Organized, participation activities for Qatar Tractor & Equipment Co and its principles, in various exhibitions for Heavy Construction Equipments in Qatar, such as Project Qatar (from yr-2007 till 2015), & Tower Tech in 2008 etc.
  • Won prizes for chess competitions

Languages

English
Fluent
Hindi
Fluent
Malayalam
Fluent
Tamil
Elementary

Certification

  • Qatar MMUP Engineering Certificate.
  • Attended Lead Auditor Course of ISO 9001:2000 for 3 days
  • AutoCAD and Pro-E from CADD centre in Cochin, India

References

References available upon request.

Personal Information

  • Age: 42
  • Date of birth: 07/26/83
  • Gender: Male
  • Nationality: Indian

Custom

I hereby declare that all the above information which is given by me, are true and correct to the best of my knowledge and belief.

Timeline

Parts Manager

Qatar Tractor & Equipment Co. W.L.L
03.2021 - 02.2025

Product Manager

Qatar Tractor & Equipment Co. W.L.l
03.2017 - 02.2021

Business Development Manager

RECS
11.2015 - 01.2017

Master of Business Administration - Operation Management

INDIRA GANDHI NATIONAL OPEN UNIVERSITY (IGNOU)
01.2012 - 08.2016

Product Head - Concrete Equipment's

Qatar Tractor & Equipment Co. W.L.L
09.2006 - 10.2015

Project Coordinator

Saathvik Systems
07.2005 - 07.2006

BEng - Mechanical Engineering

SCMS SCHOOL OF ENGINEERING AND TECHNOLOGY
10.2001 - 05.2005

A-Levels -

BHARATA MATA COLLEGE
05.1999 - 04.2001

RAJAGIRI HIGH SCHOOL
06.1993 - 04.1999

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Anoop V. M