Ann Rudge

· Shell Ship Management Ltd. Leadership Team member, acting as Deputy for the General Manager in their absence.

· Full accountability for the SSML Assurance/Quality process management and the maintenance and ongoing development of the online Business Management Systems (Quality Control System)

· Ensuring SSML maintains its ISO9001 accreditation with Lloyds Register Quality Assurance (LRQA)

· Planning and execution of the annual audit programme of Internal and External audits that effect the business and stakeholders

· Key auditor for audits of external service providers - Manning agencies, Travel provider, Thomas Miller Claims Management

· Prepare SSML for and manage audits of SSML by external parties e.g. Maritime Labour Convention (MLC), Flag State auditors, Shell Internal Audit.

· Monitor legislation and regulations that will affect the business and ensure issues are mitigated before they become quality issues.

· Continued improvement and streamlining of the Quality/Assurance processes e.g. the Learning & Prevention process and change process for BMS procedures

· Management of the SSML Risk Visual and Risk Information Sheets

· Owner of the Management of Change process where key business changes are proposed, approved and recorded e.g. changes to the Payroll system (ShipMate)

· Oversight and management of the editor the quarterly publication of Fleet News – the newsletter going out to all seafarers and stakeholders

· Full accountability for the planning and execution of the International Fleet Officer conference and Ratings conference including logistics: researching and contracting with hotels, 3rd party sounds & IT providers, company providing actors and content: Collaborating with the Fleet for the overall design/content, reviewing session material and scene scripts for actors.

· Business Continuity and Building Security Manager for SSML

· GDPR focal point incl. responsibility for creation and execution of Data Disposal plans for SSML ensuring our systems (ShipMate, Seafarer Payroll, Seafarer Portal, PowerBI reports) are compliant with the various ever evolving requirements

· Contract Holder of various contracts including Thomas Miller Claims Management and RPost (software to ensure SSML emails are encrypted)

· Support logistics of Oil Spill Expertise Centre exercises and member of the Global Response network for Logistics

Business Management System Lead 2017-2018

Recruitment Manager 2015-2017

Deputy Finance Manager 2013-2015

Senior Accounts Officer 2006-2013

Manx Airlines/British Airways Express

Accounts Officer 1991-2006

McArd Contractors

Office Assistant 1987-1991