Annleigh Yu
Livingston
Summary
Bilingual in English and Mandarin with conversational proficiency in Spanish and French. Skilled in Microsoft Excel, PowerPoint, Outlook, and Canva, with extensive experience in CRM software and data storage solutions. Dedicated to utilizing language skills and technical expertise to enhance organizational performance.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work history
International Summer Programme Coordinator (UK Side)
Malaysia International School Network
Edinburgh and Lothian
2023.01 - Current
- Coordinated UK transition programmes for 30+ Southeast Asian students each cohort daily.
- Arranged airport transfers, campus visits, and cultural excursions for each group.
- Delivered daily welfare check-ins, supporting student comfort and routines.
Student Welfare & Guardianship Support
Private China – UK Education Guardianship Agency
Edinburgh and Lothian
2020.01 - 2026.06
- Supported unaccompanied Chinese minors in UK independent boarding schools, handling medical emergencies, academic progress, and parent-school communication.
- Built trust with high-net-worth families, understanding their specific concerns about safety, diet, and academic pressure.
- Translated complex school policies into accessible guidance for non-English-speaking parents.
- Family Affiliated
School Selection Advisor
JM International Academy
Edinburgh, Midlothian
2018.01 - 2026.06
- Coordinated sibling guidance during open days entrance exams interviews and settling-in periods.
- Accompanied overseas students through full Scottish private school admissions steps.
- Built comparative analysis of school unique selling points from family visits.
Beauty Sales Consultant (Airport Duty-Free)
Edinburgh Airport
Edinburgh, Midlothian
2023.01 - 2024.06
- Served international travellers with premium care during peak travel seasons daily.
- Spotted customer needs quickly and suggested suitable options for selection.
- Handled complaints and last-minute changes while keeping brand standards intact.
- Selected products matched to individual skin types for satisfied customers.
Front of House / Cashier (Weekends during High School)
Local Asian Takeaway
Livingston, West Lothian
2019.02 - 2021.07
- Handled phone orders, faced-to-face queries, and payment processing during training.
- Processed payments quickly and kept customer communication clear during rush periods.
- Stayed patient with difficult customers while remaining professional.
- Handled high transaction volumes efficiently during holiday peaks.
Education
BA (Hons) - International Hospitality Management and Festival and Event
Edinburgh Napier University
EdinburghL3 Advanced Diploma - Special Needs Education
Warnborough college
Canterbury, Kent 2022.05 - 2023.05
personal profile
Passionate about cross-cultural youth development and inclusive education., Regular volunteer at West Lothian Community Race Forum Hub and After-School Club, designing bilingual cultural activities for children and cultural promoting event., Enjoy playing Chinese Lute and exploring Scottish coastal walks.
Timeline
International Summer Programme Coordinator (UK Side)
Malaysia International School Network
2023.01 - Current
Beauty Sales Consultant (Airport Duty-Free)
Edinburgh Airport
2023.01 - 2024.06
L3 Advanced Diploma - Special Needs Education
Warnborough college
2022.05 - 2023.05
Student Welfare & Guardianship Support
Private China – UK Education Guardianship Agency
2020.01 - 2026.06
Front of House / Cashier (Weekends during High School)
Local Asian Takeaway
2019.02 - 2021.07
School Selection Advisor
JM International Academy
2018.01 - 2026.06
BA (Hons) - International Hospitality Management and Festival and Event
Edinburgh Napier University