Annija Pūre
Oxford,United Kingdom
Summary
Energetic Front of House Waiter with knack for delivering outstanding customer service. Engaged guests with warmth and professionalism, contributing to positive dining experience. Proven ability to handle high-pressure environments, consistently receiving positive feedback and fostering repeat business.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work history
Summer camp organiser
PURE Academy
Liepaja/Durbe, Latvia
03.2020 - Current
- Improved team efficiency by organising schedules and workflow.
- Coordinated events for successful client engagement.
- Drove customer satisfaction with meticulous planning of projects.
- Liaised with stakeholders to achieve project objectives.
- Delegated tasks efficiently to maximise productivity within the team.
- Promoted a positive work environment by managing conflicts effectively.
- Remained calm under pressure to resolve issues and deliver smooth, professional event management.
Waiting/bartending
BB Wake Park
Liepaja, Latvia
05.2022 - 08.2022
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
Secretary
PURE Academy
Liepaja, Latvia
09.2021 - 08.2022
- Streamlined office procedures to increase efficiency.
- Scheduled appointments for executive management team.
- Enhanced company communication with accurate minute-taking during meetings.
- Prioritised workload to meet tight deadlines.
- Improved client relationships through professional telephone etiquette.
Wedding waitress
Guest house/ camp ''Ventas Krasti'
Ventspils, Latvia
05.2020 - 08.2020
- Improved customer satisfaction by providing efficient and friendly service.
- Managed table settings for enhanced dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Assisted with inventory management, streamlined restaurant operations.
- Collaborated with kitchen staff to ensure order accuracy.
Education
A-Levels -
Liepaja State gymnasium No1
LiepajaBachelor of Science - Psychology
Oxford Brookes University
OxfordSkills
- Events requirements gathering
- Health and food service regulations knowledge
- Banquets
- Event logistics management
- Budget development
- Workflow management
- Goal setting
- Client meetings
- Marketing and promotions
- File management
Affiliations
- Jazz Dance
- Art
- Weddings
Certification
I have first level certificate in secretary and marketing.
Languages
English
Fluent
Latvian
Native
Russian
Elementary
References
References available upon request.
Timeline
Waiting/bartending
BB Wake Park
05.2022 - 08.2022
Secretary
PURE Academy
09.2021 - 08.2022
Wedding waitress
Guest house/ camp ''Ventas Krasti'
05.2020 - 08.2020
Summer camp organiser
PURE Academy
03.2020 - Current
A-Levels -
Liepaja State gymnasium No1
Bachelor of Science - Psychology
Oxford Brookes University
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