Summary
Overview
Work History
Education
Skills
Timeline
Generic
ANNIE SAINI

ANNIE SAINI

New Delhi

Summary

Food and Beverage assistant with talent in Hospitality and Management. Strong knowledge of quality of food and services. Communicative and team-oriented with proficiency in management and team building. My aim is to develop my career in hospitality industry which provides opportunity to enhance my skill & gain additional knowledge in a competitive environment

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Asst. Restaurant Manager

Flying Sparrow Hospitality Pvt.
Delhi
01.2023 - Current
  • Research new wholesale food suppliers and negotiate prices
  • Calculate future needs in kitchenware and equipment and place orders, as needed
  • Manage and store vendors’ contracts and invoices
  • Coordinate communication between front of the house and back of the house staff
  • Prepare shift schedules
  • Process payroll for all restaurant staff
  • Supervise kitchen and wait staff and provide assistance, as needed
  • Keep detailed records of daily, weekly and monthly costs and revenues
  • Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)

Executive

Sheraton Grand Bengaluru, Whitefield Hotel & Convention Centre
Bangaluru
09.2022 - 12.2022
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Developed sales strategies to achieve short and long-term sales revenue objectives.
  • Conducted business forecasts to identify recent developments.
  • Monitored expenditures to mitigate risk of overages.
  • Prepared annual data to determine metrics for operational performance.

HOTEL VIVANTA BY TAJ
05.2015 - 11.2021


  • Working in CREO restaurants at Taj Dwarka by provided exceptional service that reflected restaurant standards and core values.
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
  • Prepared and led food service training programs to teach staff various tasks.
  • Maintained presence throughout meals to assist guests with additional food and beverage requests as needed. Oversaw inventory in buffet and reported replacement needs to kitchen management.

F&B Executive

PULLMAN CENTRAL PARK
03.2014 - 04.2015
  • Manage all in room dining operations
  • Preserve excellent levels of internal and external customer service
  • Design exceptional menus, purchase goods and continuously make necessary improvements
  • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Comply with all health and safety regulations
  • Report on management regarding sales results and productivity
  • Kids Butler
  • Oversee the service of all food & beverages within the hotel in absence of the F&B
  • Manager
  • Work Duty Manager shifts as and when required
  • Apply attention to detail to the way in which food and drinks are presented ensuring the customer receives a quality product every time
  • Shift handling by creating appropriate roster that suits everyone in the team
  • Food and Beverage
  • Working in CREO restaurants at Taj Dwarka by provided exceptional service that reflected restaurant standards and core values
  • Maintained dining and food service areas to maximize safety and cleanliness
  • Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members
  • Prepared and led food service training programs to teach staff various tasks
  • Maintained presence throughout meals to assist guests with additional food and beverage requests as needed
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.

Food Handler

ANNIE SAINI, ANNIE SAINI 1 RADISSON BLU
New Delhi
11.2012 - 02.2014
  • Employed knowledge of cutlery and culinary tools to prepare foods
  • Re-stocked, organized and arranged service and food stations
  • Proposed updates to work processes and menus to boost productivity and eliminate food waste

Food and Beverage Cashier

SHANGRI-LA EROS
05.2012 - 10.2012
  • Managed billing counter for Atrium (pastry and bread section) in Radisson Blu
  • Worked in Spring restaurant as an Food and Beverage associate
  • Monitored and recorded temperatures of food, storage and service areas to maintain established, regulatory guidelines
  • Prepared, assembled and set-up food items safely, efficiently and according to public health standards, standard recipes and customer specifications
  • Packed ready-to-sell products in proper containers and stock displays, prepared and served ready-to-eat food and assisted customers with cake and deli orders, Managed the billing station of Chocolate Box
  • Restocked workstation with supplies and communicated out of stock items to management
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
  • Accurately made change for cash transactions
  • Processed all sales transactions promptly to prevent long customer wait times.

Food and Beverage server

HOTEL RADISSON MBD
06.2011 - 02.2012
  • Experienced in working Lattitude restaurant
  • Completed opening and closing checklists to facilitate smooth restaurant operations
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
  • Calculated charges, issued table checks and collected payments from customers
  • Prepared salads, appetizers and garnishes to assist kitchen staff.

Education

12th Standard - MANAGEMENT

01.2009 - 01.2011

10th Standard - undefined

06.2006 - 05.2007

diploma - international hospitality and tourism management

RIG INSTITUTE OF HOSPITALITY AND MANAGEMENT, Rig Institute Of Hospitality And Management, Affiliated With HTMI
06.2004 - 05.2005

Skills

Managerial finance

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Timeline

Asst. Restaurant Manager

Flying Sparrow Hospitality Pvt.
01.2023 - Current

Executive

Sheraton Grand Bengaluru, Whitefield Hotel & Convention Centre
09.2022 - 12.2022

HOTEL VIVANTA BY TAJ
05.2015 - 11.2021

F&B Executive

PULLMAN CENTRAL PARK
03.2014 - 04.2015

Food Handler

ANNIE SAINI, ANNIE SAINI 1 RADISSON BLU
11.2012 - 02.2014

Food and Beverage Cashier

SHANGRI-LA EROS
05.2012 - 10.2012

Food and Beverage server

HOTEL RADISSON MBD
06.2011 - 02.2012

12th Standard - MANAGEMENT

01.2009 - 01.2011

10th Standard - undefined

06.2006 - 05.2007

diploma - international hospitality and tourism management

RIG INSTITUTE OF HOSPITALITY AND MANAGEMENT, Rig Institute Of Hospitality And Management, Affiliated With HTMI
06.2004 - 05.2005
ANNIE SAINI