Annette Rayner
Heacham,Norfolk
Summary
Having spent many years as a Nurse within a large hospital, a career I found staisfying, rewarding and at times very difficult, i decided a change of work was necessary.
Many events led to this change.
My Sister and I bought and ran a B and B for 9 years. We both enjoyed meeting visitors and introducing them to the delights of Norfolk. This included a visit to R.S.P.B. Titchwell.
Overview
44
44
years of professional experience
Work History
Cafe Worker
Benugo
03.2026 - Current
- Kept cafe looking presentable and clean by clearing and deep cleaning tables after use.
- Managed till operations, accurately handling cash, card transactions, and end-of-day reconciliation.
- Enhanced customer experience through tailored product recommendations and attentive service.
- Uphold food hygiene standards to ensure safety and compliance in retail environments.
- Assisted customers with inquiries and issues.
Resolved complaints in a timely manner.
Provided information regarding products and services. - Prepared and served a variety of coffees, teas, and other beverages to meet customer preferences.
Cafe Worker
Sandringham Estate
05.2022 - 03.2026
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Prepared and served a variety of coffees, teas, and other beverages to meet customer preferences.
- Kept cafe looking presentable and clean by clearing and deep cleaning tables after use.
- this role finished as the business was taken over by Benugo, my current employer
Bed and Breakfast Owner
self employed
Dersingham, Norfolk
01.2013 - 11.2021
- Developed strong ties with guests and clients to establish trust, reliability and satisfaction.
- Coordinated daily housekeeping duties to guarantee rooms met cleanliness and hygiene regulations.
- All aspects of this business were completed by myself and my sister.
Registered Nurse
Doncaster and Bassetlaw NHS Trust
Doncaster, South Yorkshire
05.1982 - 01.2013
- I held several positions in differing departments over many years as a nurse within a hospital environment.
Education
RGN - Registered General Nursing
Airedale General Hospital
Keighley, BRD1982
Skills
- Customer service
- Teamwork
- Clear communication
- Problem solving
Timeline
Cafe Worker
Benugo
03.2026 - Current
Cafe Worker
Sandringham Estate
05.2022 - 03.2026
Bed and Breakfast Owner
self employed
01.2013 - 11.2021
Registered Nurse
Doncaster and Bassetlaw NHS Trust
05.1982 - 01.2013
RGN - Registered General Nursing
Airedale General Hospital