Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic
Annette Murray

Annette Murray

Oldbury,United Kingdom

Summary

Professional individual with strong transferable skills adaptable to various environments. Committed to continuous learning and development of new competencies. Collaborative team player with effective communication skills, supporting shared goals. Maintains professionalism, integrity, and discretion by upholding confidentiality and adhering to organizational policies and ethical standards.

Overview

23
23
years of professional experience
7
7
years of post-secondary education

Work history

Medical Officer

Holyhead School
Birmingham, West Midlands
09.2017 - 07.2024

Provided care for individuals who fell ill or sustained injuries.

Served as first point of contact for medical emergencies.

Assisted in managing day to day health planning for students with specific medical conditions.

Administered medication as required.

Recorded and reported accidents and illnesses following regulatory guidelines and school policies.

Communicated with staff, parents, and emergency services as necessary.

Organised vaccinations and collaborated with the immunisation team.

Assistant Medical Secretary

Older Adults Mental Health, NHS.
Wolverhampton, West Midlands
09.2016 - 09.2017

Organised daily patient lists and retrieved relevant files.

Ordering office supplies.

Photocopying, filing and general administration work.

Scheduled meetings and documented minutes.

Answered queries from patients.

Updated and maintained accurate patient records.

Typed letters, clinical reports, transcriptions, and updated databases and spreadsheets.

Ensured confidentiality of personal and financial data.

Customer Service Advisor

British Gas
Oldbury, West Midlands
07.2015 - 05.2016

Assisted customers in resolving queries to promote satisfaction with services and products.

Responded to customer complaints to maintain service quality.

Facilitated escalation of issues to technical or product teams for swift resolution.

Learning Support Practitioner

Oldbury Academy
Oldbury, West Midlands
04.2001 - 06.2015

Assisted small groups of children in educational activities.

Supported teachers and senior staff in planning and implementing strategies.

Adapted materials to enhance children's learning experiences.

Conducted general administration and maintained accurate records.

Education

Bachelor of Science - Occupational Therapy

Newman University
Birmingham
09.2024 - 06.2027

Foundation Degree in Arts - Foundation Degree in Learning Support

University of Worcester
Worcester
09.2007 - 03.2010

NVQ Level 4 - Preparing to Teach in the Lifelong Learning Sector (PTLLS)

Halesowen College
Birmingham
09.2010 - 12.2010

GCSEs - Maths

Oldbury Academy
Birmingham
09.2010 - 01.2011

GCSEs - English

Sandwell College
Birmingham
09.1999 - 07.2000

Skills

I am a dependable and detail-orientated individual who remains calm under pressure and approaches challenges with strong problem-solving skills I communicate effectively, work well both independently and in team settings and consistently meet deadlines With leadership ability, resourcefulness, reliability and a strong work ethic, I am committed to delivering high-quality results

Affiliations

  • Reading and studying. Socialising and meeting new people.

References

References available upon request.

Timeline

Bachelor of Science - Occupational Therapy

Newman University
09.2024 - 06.2027

Medical Officer

Holyhead School
09.2017 - 07.2024

Assistant Medical Secretary

Older Adults Mental Health, NHS.
09.2016 - 09.2017

Customer Service Advisor

British Gas
07.2015 - 05.2016

NVQ Level 4 - Preparing to Teach in the Lifelong Learning Sector (PTLLS)

Halesowen College
09.2010 - 12.2010

GCSEs - Maths

Oldbury Academy
09.2010 - 01.2011

Foundation Degree in Arts - Foundation Degree in Learning Support

University of Worcester
09.2007 - 03.2010

Learning Support Practitioner

Oldbury Academy
04.2001 - 06.2015

GCSEs - English

Sandwell College
09.1999 - 07.2000
Annette Murray