Experienced professional with extensive expertise in social care legislation and dementia care. Proven track record in developing effective policies and procedures to enhance care quality. Committed to advancing best practices within the social care sector, aiming to contribute to innovative solutions for improved patient outcomes.
Ensured the home exceeded CQC quality standards and maintained Outstanding rating
Led the service with a clear vision and strong commitment to delivering person centred care.
Oversee all aspects of the homes operations ensuring compliance with CQC regulations and consistently achieving excellent outcomes in inspections and audits .
Managed Budgets monitored occupancy to ensure financial targets are met.
Successfully managed a multidisciplinary team providing effective supervision, mentorship and professional development opportunities.
Responsible for the recruitment training and performance management ensuring the team have the skills and motivation to deliver exceptional care.
Strategic leadership to ensure regulatory compliance and continuous improvement across all services.
Develop and embed a strong quality assurance frameworks aligned with CQC standards
Work closely with the home manager to drive a culture of accountability and safety and person centred care.
Carry out internal audits, mock inspections and identify areas of improvement.
Support the implementation of action plans
Managed policy development ensuring procedures were regularly reviewed and evidence based to reflect legislative changes.
Monitor data and feedback to identify trends across the group .
All Mandatory training completed
M&H Train the Trainer
British Geriatric Society - Managing Frailty