Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Annette Clark

Basildon,Essex

Summary

Dedicated healthcare professional with extensive expertise in elderly care and disability support. Demonstrates a strong understanding of safeguarding procedures, dementia care, and domestic violence protocols. Proficient in safe patient handling techniques, medication administration, and nutritional planning to promote well-being. Committed to maintaining high personal care standards while ensuring safety and infection control through adherence to health and safety regulations. Career goal: To continue enhancing patient care quality through innovative practices and compassionate service.

Offering strong interpersonal and communication skills, coupled with compassionate and empathetic nature. Knowledgeable about providing emotional support and assisting individuals in daily activities. Ready to use and develop problem-solving, active listening, and teamwork skills in Health and Social care role.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Overview

23
23
years of professional experience
10
10
years of post-secondary education

Work History

Community support worker

Essex County Council
Basildon, Essex
07.2022 - Current

I currently work for Essex County Council as a Community support worker.

I am part of the hospital discharge team this is a very fast pace team and my duties are....
To refer discharges on a daily basis, to Care providers , liaising with families, care providers and wards to ensure a smooth
discharge.
Notify SPT , Business support , hospitals and care providers on how discharges are processing.
Making Millbrook,Spa, and Tces referrals when required. I make TCE's referrals for my team members who are unable to
order the equipment as they haven't done their training.
Arrange food parcels with local charities.
Arranging deep cleans with different agencies.
Arranging home visits with fire service
Hospital visits to speak to patients regarding their home and discharge.
Document case notes efficiency.
Complete provider concerns.
Liaise with supervisor and manager.
Working with different agencies in MDT meetings,, TOCH, EHO, Fire brigade, GPs, Peabody, changing pathways..
Accompany Social workers on visits if required
I cover the discharge team ladders, duty calls, and the allocations ladder.
I advocate for service users that need support., enabling them to have their wishes heard, what's in their best interest,
promoting their independence .

Arrange meetings within the hospital with various departments, to make them aware of the tech available to ensure that patients are discharged home safely as per the Care Act.
Assist with organising training within the hospital.
Attend forums, hubs,
Organising events for the public.
Assisting staff with organising equipment ready for the discharge.

  • Completed detailed record keeping duties ensuring accurate documentation of client progress.
  • Developed personalised care programmes for improved client wellbeing.
  • Supported individuals in crisis situations, ensuring safety and stability at all times.
  • Advocated on behalf of vulnerable individuals in social welfare proceedings, upholding their rights.
  • Collaborated with local organisations offering varied opportunities for client participation.
  • Built strong relationships with families to ensure seamless support services delivery.
  • Reported concerns, problems and changes to the Manager

Reablement support worker

Essex County Council
Basildon, Essex
06.2017 - 05.2022
  • Travelled between multiple locations maintaining consistent high levels of support across various households.
  • Conducted regular home assessments to identify potential hazards, promoting safer living conditions for clients.
  • Improved client wellbeing with emotional support, encouragement and companionship tasks.
  • Liaised effectively with multidisciplinary teams for cohesive care delivery to clients.
  • Enhanced client independence by providing personal and physical care.
  • Undertook comprehensive record keeping tasks, improving accuracy of client information for healthcare professionals.
  • Collaborated effectively within team dynamics contributing positively towards overall service efficiency.
  • Offered assistance for daily living activities, resulting in improved quality of life for clients.
  • Fostered positive relationships with family members; enhanced understanding of reablement process.
  • Ensured clients' safety at all times, minimising risk of injuries or accidents.
  • Implemented client-centred reablement plans with the goal of maximising their independence and autonomy.
  • Coordinated medication schedules for adherence to treatment plans.
  • Provided swift emergency response when needed ensuring immediate medical attention was received by clients in distress situations.
  • Participated in ongoing professional development courses leading to up-to-date knowledge of best practice techniques.
  • Attended regular training and supervision workshops for improved service user support.
  • Maintained confidential case documentation in line with data protection regulations.
  • Kept detailed, accurate records for well-maintained care continuity between support staff.
  • Provided mental health support to service users, as well as signposting community resources and local charities.
  • Used assessment findings to action necessary care plan adaptations.

Catering Manager

Essex County Council
Wickford, Essex
09.2002 - 05.2022

My duties are to ensure that children and staff are provided with a health, balanced and nutritional meal daily. Weekly spending and costing on headcount ratio to ensure that I stay within given budget.

I ensure that all my staff are trained to the highest standards required to

work with the kitchen environment with ongoing weekly and monthly assessments.

I complete timesheets for myself and my staff, invoices that are submitted to the finance department and am responsible for ensuring that all my suppliers meet the school’s standards and needs.

In addition to this I have also started an After School Cookery Club for up to 8 children to educate them on all aspects of healthy eating, including preparing a menu, preparing the food, hygiene and health and safety. This is all prepared in conjunction with the school Education Curriculum utilizing Math’s, English and Science.

Education

LEVEL3 DIPLOMA IN HEALTH AND SOCIAL CARE - Health and Social care

Beacon
Basildon, Essex
09.2023 - 06.2024

TQUK LEVEL 2 (RQF) - Understanding Dignity and Safeguarding in Adult Health and Social Care

Lincoln College of Technology On-line.
Basildon, Essex
03.2023 - 09.2023

Care qualification - Health and Social Care

ECL
Basildon, Essex
03.2017 - 05.2022

City and Guilds 706/1, 706/2, 707/1, - Professional Chef

Thurrock Technical College
West Thurrock, Thurrock
09.1987 - 05.1989

Diploma of Higher Education - Environmental Health

Royal Inst. Public Health & Hygiene.
West Thurrock, Thurrock
09.1987 - 05.1989

Skills

  • Disabilities understanding
  • Patience and composure
  • Well-Being promotion
  • Safe patient handling techniques
  • Dementia care expertise
  • Domestic violence protocol
  • Personal care standards
  • Disability support knowledge
  • Nutritional planning
  • Understanding of safeguarding procedures
  • Basic life support knowledge
  • Elderly care proficient
  • Medication Administration
  • Safety and infection control
  • First aid and CPR
  • Health and Safety regulations
  • Temperature and weight checks

Affiliations

  • Historical sites
  • Exploring new places
  • Passion for learning
  • Swimming

References

References available upon request.

Timeline

LEVEL3 DIPLOMA IN HEALTH AND SOCIAL CARE - Health and Social care

Beacon
09.2023 - 06.2024

TQUK LEVEL 2 (RQF) - Understanding Dignity and Safeguarding in Adult Health and Social Care

Lincoln College of Technology On-line.
03.2023 - 09.2023

Community support worker

Essex County Council
07.2022 - Current

Reablement support worker

Essex County Council
06.2017 - 05.2022

Care qualification - Health and Social Care

ECL
03.2017 - 05.2022

Catering Manager

Essex County Council
09.2002 - 05.2022

City and Guilds 706/1, 706/2, 707/1, - Professional Chef

Thurrock Technical College
09.1987 - 05.1989

Diploma of Higher Education - Environmental Health

Royal Inst. Public Health & Hygiene.
09.1987 - 05.1989
Annette Clark