Annemarie McCabe
Perth,Perth and Kinross
Summary
Proactive Assistant Manager with knack for boosting team productivity and enhancing customer satisfaction. Recognised for fostering positive workplace culture and driving continuous improvement.
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work history
Assistant manager
Ceramic Tile Distributors
Perth, Perth and Kinross
11.2005 - 08.2025
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Increased staff productivity by providing comprehensive training programmes.
- Delegated tasks to team members efficiently improving overall productivity.
- Managed daily operations to ensure smooth running of the shop floor.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Provided support to manager during audits, ensuring accurate reports.
- Monitored sales performance regularly adjusting strategies as required.
Sales supervisor
Topps Tiles
Perth, Perth and Kinross
01.2000 - 11.2005
- Addressed and resolved customer issues promptly, ensuring high-quality service delivery.
- Managed customer queries to enhance service experience and satisfaction.
- Day to day running of the branch.
- Established strong client relationships which resulted in repeat business.
- Cash handling including daily cashing up and banking.
Education
Scottish Qualifications Certificate - Secondary Education
Perth Grammar School
Perth, Perth and Kinross 08.1987 - 07.1991
Skills
- Supplier relationship management
- Health and safety compliance
- Staff training programmes
- Task delegation
- Cash register management
- Sales performance monitoring
- Customer issue resolution
- Branch operations management
- Daily cash handling
- Time management
- Problem solving
- Retail operations understanding
- Technical proficiency
Affiliations
- Reading
- Cooking
- Local History
References
Paul McCulloch - Branch Manger CTD Perth
07546 527008
Paul was my manager during my time with Topps Tiles and CTD.
Timeline
Assistant manager
Ceramic Tile Distributors
11.2005 - 08.2025
Sales supervisor
Topps Tiles
01.2000 - 11.2005
Scottish Qualifications Certificate - Secondary Education
Perth Grammar School
08.1987 - 07.1991