Annemarie Gascoigne
Northampton ,Northampt
Summary
Accomplished professional with extensive expertise in contract management, supplier relationship management, and stakeholder engagement. Demonstrates a strong command of industry regulations, risk mitigation strategies, and budgeting and forecasting processes. Adept at supplier evaluation methodologies, contract negotiation, and tendering processes to drive continuous improvement and operational efficiency. Skilled in influential communication and decision-making under pressure, ensuring resilience in dynamic environments. Committed to delivering exceptional client service while fostering sustainable partnerships and achieving organisational goals.
Overview
21
21
years of professional experience
Work history
Supplier Relationship Manager
Santander
Milton Keynes, Buckinghamshire
09.2009 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Improved operational performance with a focus on system development, testing and implementation.
- Collaborated on all stages of system development to ensure high-quality output.
- Participated in all phases of the system development life cycle, from requirements analysis through system implementation.
- Completed duties to deliver on targets with accuracy and efficiency.
- Represented company at industry conferences to build network and foster relationships.
- Strengthened client relationships through regular communication.
- Managed business correspondence for improved communication.
- Coordinated meetings for effective communication.
- Managed stakeholder expectations, maintaining strong relationships during periods of significant change.
- Formulated contingency plans to manage any unexpected issues arising from planned changes.
- Coordinated with various departments for streamlined process changes.
- Ensured project deadlines were met whilst managing multiple change initiatives simultaneously.
- Updated onboarding materials regularly, maintaining relevance and accuracy of information.
- Set up regular check-ins with new staff members, ensuring job satisfaction.
- Identified risks, implemented mitigation strategies for secure project outcomes.
- Managed budgets diligently, controlled unnecessary expenditure on projects.
- Led cross-functional teams to achieve project goals on time.
- Mitigated potential risks effectively, safeguarded against possible pitfalls within projects.
- Collaborated closely with finance department for timely billings and payments.
- Supported the finance department in invoice preparation, ensuring smooth transactions.
- Delivered continual process improvement suggestions that streamlined operations.
- Evaluated supplier proposals, leading to more informed business decisions.
- Reviewed purchase orders against invoices, ensuring accuracy on both ends.
- Fostered long-term relationships with suppliers, facilitating better business deals.
- Conducted regular performance reviews of suppliers to ensure quality standards.
- Handled invoice discrepancies to avoid financial conflicts with suppliers.
- Managed supplier relations to maintain industry-leading service and support favourable partnerships.
Executive Case Handler
Shoosmiths Solicitors
Northampton, Northamptonshire
06.2004 - 09.2009
- Managed case load of accounts ensuring case progression and updates provided to internal and external stakeholders.
- Kept accurate company records, upholding compliance with regulations and company policies.
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Directed day-to-day work of 5 employees and motivated teams to exceed objectives.
- Provided training, improving overall team performance.
- Coordinated staff training sessions ensuring skill development.
- Ensured accurate record keeping for seamless auditing and compliance review.
Education
Ilex Institute of Legal Executives - Part 1
Ilex Institute of Legal Executives
BedfordIlex Certification in paralegal Studies
Ilex Certification in paralegal Studies
Northampton Btec - Key skills
Northampton College
NorthamptonGCSEs - Maths
Northampton College
NorthamptonGCSEs - Business Studies
Northampton College
NorthamptonGCSEs - English
Roade School
Northampton, NorthamptonshireSkills
- Knowledge of industry regulations
- Client service orientation
- Influential communication
- Efficient time management
- Decision-Making competence
- Risk mitigation understanding
- Budgeting and forecasting experience
- Supplier relationship management
- Stakeholder management
- Budget forecasting
- Risk Management
- Contract negotiation
- Supplier checks
- Tendering process understanding
- Continuous improvement drive
- Resilience under pressure
Affiliations
- Reading
- Movies
- Holidays
References
References available upon request.
Timeline
Supplier Relationship Manager
Santander
09.2009 - Current
Executive Case Handler
Shoosmiths Solicitors
06.2004 - 09.2009
Ilex Institute of Legal Executives - Part 1
Ilex Institute of Legal Executives
Ilex Certification in paralegal Studies
Ilex Certification in paralegal Studies
Btec - Key skills
Northampton College
GCSEs - Maths
Northampton College
GCSEs - Business Studies
Northampton College
GCSEs - English
Roade School
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