AnneMarie Allison

• Enhanced compliance programme by coordinating with various departments.
• Ensured effective risk management by executing routine audits and assessments.
• Identified potential risks through meticulous evaluation of company policies.
• Advanced overall efficiency by developing risk mitigation strategies and plans
• Payroll compliance reporting, tax analysis, and analytical processes as per agreed timetable and Service level agreements. part of a dedicated customer focused team, whose goal is to offer best-in-class payroll and compliance services
• Responsible for checking all payroll for approx. 10k UK employees throughout the UK and on behalf of 25 PAYE tax references/owners.
• Ensure that processes for on-cycle payroll and off-cycle payroll are compliant with UK statutory requirements
• Meticulous attention to detail, ability to understand and interpret statutory legislation within Payroll Services and Employment Tax arena, and provide high standard of accurate, detailed analytics, reconciliation and compliance reporting.
• HMRC compliance reporting for PAYE; annual PSA analysis and reporting; P11Ds; Short Term Business Visitors annual return; Additional Holiday Pay monthly calculations; Earned Wage Access, Gender Pay reporting.
• Pension auto enrolment compliance
• SOX compliance and controls
• Payroll Balance Sheet Reconciliations; General Ledger journals for Payroll
• Process Improvements; Audit reviews, vendor management; and assisting with benefit reviews for future business development.

* Worked with team to provide excellent customer service support to key stakeholders and partners, such as team members, owners, Finance team, Tax Team, Audit, Technical systems, Pensions providers, Pensions Regulator, HMRC, HR Exec Comp, Corporate HR, and Hotel Operations.

• Provided accurate and efficient delivery of statutory payroll compliance analysis , reporting and reconciliations, and work closely with Payroll and Compliance team, to ensure all tasks are delivered on time.
• Liaised with union officials to resolve issues with member payroll.
• Posted updates to accounts and departmental or employee records with each payroll cycle.
• Produced earning statements for employees showing payroll and benefit values.
• Prepared funding requests to allocate monies to payroll accounts.
• Interpretation and implementation of new legislation and processes impacting payroll and tax systems.

• Ensured tasks were completed accurately and on time, in accordance with legislative requirements and deadlines, and provided guidance to analysts in team who may need support from Senior Analyst.

• Completed and checked tasks, and payment requests delivered by Shared Service Centre Team in Hyderabad, such as off-cycle team member payments, 3rd party payment requests, PAYE Settlement Agreement reviews.

• Attended training updates on legislation changes, webinar access to HMRC etc, and provided support to the business with change management activities.

• Knowledgeable and current with UK Payroll and tax regulations, statutory requirements and pension legislation relating to Payroll, Pensions, Benefits-in-Kind and employment related benefits ensuring Hilton’s compliance at all times.

• Ensured auto enrolment pension processes are complied with for various Owners’ pension schemes, including re-enrolment and staging for new properties.

• Payroll to Peoplesoft general ledger interface and reconciliation

• Additional holiday pay calculations

• Benefit in Kind analysis and reporting, for P11D, PSA, Short Term business visitors.

• Liaison with HMRC, and other 3rd party partners

• Monthly Balance sheet reconciliations and trial balances

• Compiling year end and monthly data for Office of National Statistics

• Correspond in Service Now platform for any support tickets raised to us, or that should be raised by us to I.T partners

• Attending in-person meetings, MS Teams, Zoom calls

• Working closely with key partners, such as Hilton Data Governance, Comp& Bens team, Pension providers and advisers, HR, Finance and Tax teams, Audit teams and Exec Comp to ensure compliance and business needs are met.

• Integrated with global payroll and HR teams and provided support with business project calls, and audit calls when required.

• Benefits-in-Kind analysis/review and reporting, Payroll Accounting, and Payroll Compliance activities and task deliverables.

• Pension auto enrolment compliance, including re-enrolment for multiple owner schemes, and declarations are submitted timeously.

• Compliance analysis for business tax returns, such as PSA, Short Term Business Visitors return, HMRC monthly and annual returns, and other statutory tasks.

• Develop and maintain SOPs/Desktop Procedures, ensuring that key tasks are properly documented and updated in the event of change.

• Follow company process controls to ensure compliance with Company Policy, SOX and audit requirements; ensure documentation is relevant and up to date

• Follow the timetable of team tasks to ensure deliverables are met, in particular, to ensure compliance with statutory & legislative deadlines

• Handled confidential information securely; upheld stringent data privacy rules and regulations.
• Maintained up-to-date knowledge of HMRC requirements; kept company compliant at all times.
• Updated the company database regularly for current employee information consistency maintained throughout records.
• Assisted with year-end audits, ensured high level of financial integrity.

• Full control and management of payroll for head office and 55 hotels
• Oversee all aspects of payroll processing including pensions, benefits, payroll giving
• Implement new payroll process procedures for all workforce members to follow and managing any new legislation updates
• Working closely with payroll provider Fourth to improve working practices and creating a more efficient payroll system
• Testing on fourth system to integrate auto pension for new employees to ensure they are enrolled into the correct pension plan and less manual inputting required
• Adding new start details and uploading onboarding documents to fourth
• Checking correct ID has been provided for right to work
• Adding benefits such as cycle to work, private health, life assurance, salary sacrifice car contracts
• Uploading new start interface to happi benefits platform to enroll all employees
• Provide training sessions via teams and face to face for hotels and employees that need help with using payroll system and providing the most up to date payroll information I.E SSP amounts, NMW
• Preparing monthly payroll comparison reports to check for any changes or errors in employees salary
• Processing bonus payments
• Adding bonus payments to employees pension plans
• Monthly pension uploads to Scottish widows and people's pension
• Work closely with finance team carrying out Pension reconciliations for historical issues that need to be resolved on ledgers
• Tracking employees pension details and ensure any opt outs are actioned and refunds processed immediately
• Completing pension declarations and re-enrolments within the deadline dates on The Pension Regulator portal
• Processing and completing all P11Ds.

• Working solely processing company payroll for around 700 employees
• Using ITrent system to calculate all payroll costs on a daily basis
• Inputting new starts
• Checking right to work documents
• Inputting basic hours
• Inputting overtime, bonus payments and any additional benefits
• Liaising with various different site managers and departments to ensure all payroll queries are resolved
• Inputting maternity and paternity pay
• Processing sick pay in accordance to company policies
• Processing expenses and mileage claims
• Setting up new starts on various different shift work patterns
• Preparing pension reports, checking and uploading information to pension provider
• Dealing with pension queries
• Processing gym memberships and deductions for all employees
• Processing private health deductions and liasing with provider if any queries
• Making salary deductions
• Processing leavers and checking final pay
• Issuing P45's
• Uploading bac's file to the bank for payment
• Making payments on behalf of employees for DEA, savings and various other things
• Preparing excel reports for finance
• General ledger file, salary control account and costing reports
• Checking payments are all coded correctly and that credits and debits all match on each report
• Sending monthly salary reports to regional managers
• Running RTI, EPS
• Downloading tax code changes from HMRC.

• Worked in busy Payroll/ HR department processing multiple payrolls end to end
• Checking all timesheets have been completed correctly
• Check pay rates are correct in accordance to government guidelines
• Running absence reports and action each one using company policy
• Running new start reports and checking all details are correct and no missing information
• Checking leavers reports and actioning any outstanding pay and holiday pay that may be due
• Downloading P6's, student loans and NINO notifications from HMRC website, then inputting on to employees' records
• Dealing with all mailbox queries in a timely manner
• Taking personal and sensitive phone calls from other employees
• Maintaining confidentiality
• Doing excel comparisons using VLOOKUP to check for any pay and tax differences
• Processing payroll for Channel Islands and always pro-actively keeping up to date with their different rules and regulations regarding tax and sick pay
• Inputting direction and coding notices for Channel Islands
• Processing payroll for ROI
• Processing maternity pay by using HMRC calculator and Schuh family policy to determine pay due and amount of weeks allowed off
• Completing employee transfers between stores and different departments daily
• Ensuring accurate data is used for pay rate, days/hours worked and any contract amendments are processed
• FPS uploaded to HMRC
• Completing journals and various reports for finance department
• Monthly ONS survey completed and submitted
• Furlough calculations and pay
• Salary sacrifice pension implementation and processing
• Filing CIS returns and tax suffered to HMRC
• Verifying ne contractors on HMRC.

• Worked in a very faced paced and busy company within the outsourcing department
• Great attention to detail and excellent customer service
• Allocated portfolio of clients who I worked with daily to ensure the best standards were met
• Provide unique and specific service that is tailored to each individual client
• Building great relationships and trust with clients
• Providing high quality services to clients
• Processing high volumes of data in an accurate and timely manner
• Working to strict deadlines and quick turnaround times
• Ensuring all client details have been captured in accordance to their specific and individual needs
• Export data from various timesheet management sites and format data
• Ensure all details match and timesheets that have been processed are marked as paid
• Using excel to run reports through various macros to ensure files are all in the correct format
• Importing timesheet data into voyager system
• Cross checking timesheet data to ensure it matches excel files
• Raising any queries with client if any of the data looks incorrect
• Checking and recording exchange rates to ensure candidates are paid correctly
• Manual inputting of time worked and pay rates on multi-currency accounts
• Paying particular attention to ensure all time has been processed against the correct currency
• Preparing margin reports and sending to clients for approval
• Creating data files for payroll to process
• Working closely with payroll team to ensure client receives the best service
• Uploading invoices to factor companies to allow the drawdown of funds
• Creating sales and purchase invoices
• Sending them to the individual companies as per client's instructions
• Preparing BACS files for payment of candidate's wages
• Paperwork is completed and uploaded to Xero and allbacs system for processing
• Importing invoices to client's ledgers on Xero
• Cash allocating on Xero
• Raising credit re-invoices on behalf of clients
• Ensure procedures and process logs are always up to date to ensure always have the most up to date client information
• Responsible for training all new staff and producing training manuals for them
• Daily completion of own timesheet to record the amount of time spent working on each client in order to charge clients the correct fees for services
• Calculating each clients fee amount at the end of month
• Running and completing intermediary reports as per HMRC guidelines
• Working longer hours to accommodate the business needs during busy periods
• Helping team whenever needed.

• Dealing with large clients providing excellent customer service
• Using Sage to allocate payments
• Calling clients regarding any due or overdue payments and resolving queries within strict deadlines
• Managing sales ledger to ensure clients payment terms are adhered to
• Preparing weekly aged debtor reports using sage and excel
• Credit checking new clients, making sure there are no high risks and setting responsible terms on accounts within the correct financial guidelines
• Prepare terms and conditions and ensure that they are signed by all clients
• Checking all data inputted for payroll to ensure no errors have been made and all the correct hours and rates have been applied to each specific candidate
• Checking candidates holiday pay balances and accruals are correct
• Checking pension contributions
• Running weekly payroll
• Printing all remittances and sales invoices
• Printing pay slips
• Issuing P60's and updating candidates tax codes
• Sending RTI to HMRC
• Preparing weekly margin report and sending to the Directors for review
• Holding monthly meetings with directors to discuss any issues and making suggestions of any procedures that can be used to increase optimum cash collection
• Using Sage Payroll to make payments to all candidates
• Working as part of a team to ensure payroll deadlines are met
• Running financial reports for meetings and for bank to show cash flow
• Reporting the weekly draw down to the bank
• Make Client visits to try and work together with companies struggling to pay and help agree payment plans.

• Using SAP daily to check blocked order reports and releasing any held orders
• Using SAP to set up new client accounts and linking any other sub-division companies
• Setting their credit limit and terms
• Using Get Paid system to identify customers that are overdue and taking appropriate action to deal with the account
• Ensuring Get Paid task are down to zero at the end of every day, with no outstanding tasks showing
• Contacting accounts which have been placed on stop to obtain payment
• Preparing monthly reports (Excel) to highlight aged debt on the ledger and any accounts that are paying cash with order or who are on Direct debit
• Contacting customers by telephone with outstanding debt on their account to ensure payments will be made for month end
• Achieving monthly KPI'S that are set
• Ensuring that maximum cash is being collected at all times and that customers are trading within their credit terms
• Carrying out data hygiene on a daily basis to ensure all customers are on correct risk categories
• Taking ownership and individual responsibility for each account to make sure that payments are coming in on due dates
• Liaising closely with the sales team, finance team, banking team, admin team and legal department.

• Collecting outstanding debts by means of telephone
• Liaising with customers and resolving any outstanding queries
• Run debtors report to identify outstanding balances
• Resolving any unallocated cash queries and monitoring credit limits
• Posting all cheques and cash to customers accounts on a daily basis
• Taking card payments via phone and cash payments from customers who purchased goods from the timber yard
• Identify problem accounts and then implementing a solution
• Check all accounts that are on hold and releasing any orders as required
• Issuing monthly invoices
• Using MS Word, MS Excel and Keridge daily
• Opening new accounts for customers, running experian reports to find out customers credit history and obtaining the correct ID where applicable
• Responsible for setting all credit limits for customers and credit terms in line with data received from the credit reports
• Prioritise workloads and work closely with colleagues as part of a team to achieve monthly targets.

• Dealing with public on a day-to-day basis regarding all customer queries
• Opening of all banking accounts, loans and savings accounts and proactively selling new products and services in order to generate further sales
• Achieving set targets
• Making customers aware of any new products at cash desk
• Dealing with high volumes of cash every day from customers deposits and withdrawals
• Carrying out transactions for customers
• Customer deposits, withdrawals
• Balancing the safe every day to make sure correct amount is there
• Emptying the ATM and processing all customers cash and cheque deposits
• Building rapport with potential clients
• Qualifying customer requirements and arranging interviews with the professional consultants i.e mortgage advisor, financial advisor
• Carrying out interviews with customers to open the correct accounts that suit their individual needs
• Good product knowledge required at all times
• Dealing with complaints quickly and efficiently
• Started off as a customer advisor and then quickly worked my way up to customer sales advisor by attending various courses throughout the UK
• Safe key holder.

• Responsible for managing 3 staff, preparing work rotas, distributing work accordingly
• Providing excellent customer service
• Using cash register for sale transactions
• Ensure store was kept tidy and of good standard
• Merchandising to model store standards
• Balancing cash at the end of each shift to ensure it reconciles with sales data.

• Reviewing benefit claims and obtaining accurate information
• Answer all incoming phone calls professionally and promptly and provide the correct advice
• Contribute towards office submissions and branch targets
• Proactive throughout my time learning jobs across many teams
• Filing, linking mail to customer records online
• Switchboard operator when cover needed
• Responsible for chasing up any missing information on customers benefit claims
• Liaised with training providers to book pre-training interviews.