Summary
Overview
Work history
Education
Skills
References
Volunteer Experience
Timeline
Generic

Anneliese Elliott

Kilmarnock,East Ayrshire

Summary

A highly organised and detail-oriented professional with over 30 years experience in administration and office management. Efficient in Microsoft Office, EMIS & DOCMAN, Xero, Sage Accounting, Sage payroll , and database management. Demonstrates excellent communication skills and a discreet telephone manner, ensuring exceptional customer service. Skilled in financial transactions and petty cash handling, with the ability to multi-task and work effectively under pressure.

Overview

17
17
years of professional experience
2026
2026
years of post-secondary education

Work history

Finance/Admin Support

Thorntoun Ayrshire Ltd
Kilmarnock, East Ayrshire
08.2018 - Current
  • Managed financial records and ensured accuracy of data entries for various accounts.
  • Assisted in preparation of financial reports and presentations for management review.
  • Coordinated administrative tasks to support smooth operations across multiple departments.
  • Developed and implemented filing systems to improve document retrieval and organisation.
  • Provided training and guidance to new staff members on financial procedures and software.
  • Managed payroll for over 160 employees
  • Prepared and processed invoices and payment requests in accordance with established procedures.
  • Assisted in financial reporting by compiling data and generating comprehensive reports for management.
  • Conducted regular audits of financial transactions to maintain accuracy and integrity of financial data.
  • Provided support in preparation of year-end financial statements and audit schedules.
  • Managed petty cash transactions, ensuring accountability and proper record keeping.
  • Reconciled monthly bank statements, improving overall financial transparency.
  • Managed payroll processes to guarantee timely and accurate payments to over 160 staff

Administrator

WEA Fife
Cowdenbeath, Fife
11.2010 - 06.2011
  • Produced monthly Excel reports.
  • Handled calls and provided customer service to students and tutors.
  • Processed petty cash and expense claims.
  • Managed financial records ensuring accuracy and compliance with company policies.
  • Coordinated administrative tasks including scheduling meetings and organising documentation.
  • Developed and maintained filing systems to enhance retrieval of important information.
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Administrator

Lillian De Lissa and Belgravia Children’s Centre, Birmingham City Council
Birmingham, West Midlands
05.2008 - 12.2009
  • Managed sales and purchase ledger functions.
  • Maintained nursery fee contracts and credit control.
  • Performed reception duties and managed staff rotas.
  • Organised advertising and maintained manager’s diary.
  • Managed administrative tasks ensuring efficient office operations and timely communication.
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
  • Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.

Education

HNC - Care and Administrative Practice

Ayrshire College
/2017 - 01.2018

HND - Information and Office Technology

Fife College of Technology
01.1991 - 01.1993

Highers and O-Grades -

Queen Anne High School
01.1985 - 01.1991

Skills

  • Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • EMIS & DOCMAN systems
  • Financial transactions & petty cash handling
  • Database management
  • Excellent communication (written & verbal)
  • Customer service focused
  • Highly organised and detail-oriented
  • Discreet and professional telephone manner
  • Able to multi-task and work under pressure
  • Sage Accounting and Sage Payroll
  • Xero and dext

References

Available on request.

Volunteer Experience

Dunfermline Women’s Football Club, Club Secretary (Voluntary), Dunfermline, Fife, 2014-11, 2016-06, Maintained player and coach database., Ensured compliance with PVG and coaching qualifications., Organised meetings and events.

Timeline

Finance/Admin Support

Thorntoun Ayrshire Ltd
08.2018 - Current

Administrator

WEA Fife
11.2010 - 06.2011

Administrator

Lillian De Lissa and Belgravia Children’s Centre, Birmingham City Council
05.2008 - 12.2009

HND - Information and Office Technology

Fife College of Technology
01.1991 - 01.1993

Highers and O-Grades -

Queen Anne High School
01.1985 - 01.1991

HNC - Care and Administrative Practice

Ayrshire College
/2017 - 01.2018

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Anneliese Elliott