Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Anne Rooney

Linlithgow,-WEST LOTHIANe -

Summary

Dedicated professional with expertise in conflict resolution within transit environments, ensuring punctuality and customer-focused communication. Demonstrates a strong knowledge of transport systems and excels in load securing, contributing to efficient and safe operations. Committed to enhancing service quality and operational efficiency, with a focus on continuous improvement in the transport sector.

Dependable and motivated individual seeking to contribute to Transport Assistant role. Possesses strong organisational skills and problem-solving abilities, ensuring smooth and efficient logistics operations. Committed to enhancing transportation processes and delivering timely, reliable service.

Overview

16
16
years of professional experience

Work history

Pupil Transport Assistant

Falkirk Council
Falkirk, Strilingshire
04.2025 - Current
  • Ensured strict compliance with health and safety regulations, fostering a safe working environment.
  • .
  • Maintained professionalism when interacting with clients and colleagues, enhancing company image.
  • Adhered to transport schedules, ensuring punctuality in operations.
  • Collaborated closely with logistics personnel to coordinate delivery schedules.
  • Provided excellent customer service, fostered positive client relationships.
  • Addressed customer queries promptly, improved customer satisfaction levels.
  • Secured cargo properly for reduced risk of damage during transit.
  • Communicated changes to passengers promptly, providing additional information to help manage travel anxiety.

HCSW

NHS Forth Valley
Larbert, Falkirk
09.2009 - 04.2025
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Consistently arrived at work on time and ready to start immediately.

Education

NO QUALIFICATIONS -

Greame High school
Falkirk

Scottish Qualifications Certificate -

Falkirk College of Tchnology
Scotland

Skills

  • Conflict resolution in transit
  • Punctuality assurance
  • Customer-Focused communication
  • Knowledge of transport systems
  • Load securing
  • Communication skills

Troubleshooting

  • Calm under pressure

Affiliations

  • Walking, Diamond Art, Sewing Machine, Collecting miniture items of all kinds and my 3 Grandsons

Timeline

Pupil Transport Assistant

Falkirk Council
04.2025 - Current

HCSW

NHS Forth Valley
09.2009 - 04.2025

NO QUALIFICATIONS -

Greame High school

Scottish Qualifications Certificate -

Falkirk College of Tchnology

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Anne Rooney