Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Anne Plant

Uttoxeter,Staffordshire
Anne Plant

Summary

Hardworking individual equipped to manage complex schedules and route planning. Frequently commended for high-level communication and problem-solving skills. Brings spotless driving record and knowledge of local safety regulations.

Overview

26
years of professional experience

Work history

Mums Taxi
Uttoxeter, Staffordshire

Taxi Driver
06.2018 - Current

Job overview

  • Stored passenger luggage and personal items to prevent damage.
  • Offered flexible schedule to meet company and customer needs.
  • Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
  • Utilised GPS navigation systems to optimise route planning.
  • Applied local road knowledge to identify best routes and avoid traffic.
  • Updated corporate customers on arrival time and traffic conditions to support planning.
  • Upheld high service standards to build customer loyalty.
  • Maximised fares by covering airports and popular nightlife spots.
  • Answered, scheduled and responded to reservation calls promptly and professionally.
  • Analysed peak times and adapted shifts to meet customer demand.
  • Delivered mobility assistance for passengers with disability.
  • Managed vehicle maintenance and repairs to deliver stable service.
  • Kept vehicles spotlessly clean and tidy for maximum customer comfort.
  • Determined and collected fares according to meters.
  • Kept strict schedules to efficiently serve regular clients.
  • Calculated ride costs accurately, receiving cash payments and returning correct change.
  • Arrived on time to customer appointments, maximising service efficiency.
  • Cared for customer safety by dropping off at secure locations.
  • Escorted elderly passengers and those with limited mobility from door-to-door.
  • Checked oil and tyre pressure to support reliable vehicle function.
  • Delivered outstanding customer experiences with friendly and professional approach.
  • Transported multiple passengers per shift efficiently and safely.

Indianna takeaway
Uttoxeter, Staffordshire

Delivery Driver
01.2018 - 06.2019

Job overview

  • Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Utilised hand-held devices to capture, document and communicate proof of delivery.
  • Reported delivery goods and document errors to management, enabling prompt resolution.
  • Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
  • Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.

Drink Zone
Uttoxeter, Staffordshire

Shop Manager
01.2008 - 01.2016

Job overview

  • Drove teams to deliver excellent sales-floor service, meeting individual needs for first-class customer experiences.
  • Directed execution of visual merchandising techniques to drive sales and increase foot traffic.
  • Recruited sales associates based on current organisational needs, facilitating productive, profitable teams.
  • Maintained exceptional store cleanliness by inspecting till and store sections.
  • Addressed customer complaints to resolve escalated issues.
  • Trained and managed shop assistants, building strong sales teams through strategic rostering.

Co-0p
Uttoxeter, Staffordshire

Shop Assistant
09.2003 - 09.2007

Job overview

  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Supervised junior staff activities and kept shop operational.
  • Harnessed retail knowledge to boost product turnover.
  • Accepted card, cash and cheque payments in POS register system.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Totalled bills using maths skills and maintained accurate till count.

Cods Corner
Uttoxeter, Staffordshire

Catering Assistant
01.1999 - 02.2004

Job overview

  • Served food and beverages to dining guests with outstanding customer service.
  • Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
  • Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
  • Ensured cleanliness and usability of crockery, cutlery and utensils for smooth-running, high-functioning kitchen operations.

Staffordshire University
Stoke-on-Trent, Staffordshire

Door Supervisor
02.1998 - 02.2000

Job overview

  • Demonstrated assertiveness and confidence to facilitate prompt resolution of pressurised situations.
  • Spearheaded new security measures, resulting in sginificant decrease in incidents.
  • Created and maintained secure, safe and welcoming environment for patrons.
  • Applied crowd-control techniques to foster order and safety.
  • Carried out visitor screening and searches to enforce compliance with established policies.
  • Diplomatically resolved patron conflicts to mitigate security risks.
  • Acquired up-to-date knowledge on latest security regulations by attending company safety meetings.
  • Conducted detailed searches and confiscated unauthorised or illegal items.
  • Watched CCTV footage to proactively identify suspicious or dangerous behaviour.

Education

Thomas Alleyne's High School
Uttoxeter

Skills

  • Schedule management
  • Mobile platforms
  • Clean driving record
  • Customer service

Languages

English
Fluent

Timeline

Taxi Driver

Mums Taxi
06.2018 - Current

Delivery Driver

Indianna takeaway
01.2018 - 06.2019

Shop Manager

Drink Zone
01.2008 - 01.2016

Shop Assistant

Co-0p
09.2003 - 09.2007

Catering Assistant

Cods Corner
01.1999 - 02.2004

Door Supervisor

Staffordshire University
02.1998 - 02.2000

Thomas Alleyne's High School

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Anne Plant