Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Anne Owolabi

Sittingbourne,Kent

Summary

Motivated university student seeking part-time employment opportunities. With a strong work ethic and passion for delivering value. I bring experience in customer service and retail operations. Previous roles have honed my ability to excel in fast-paced environments while maintaining meticulous attention to detail. Committed to providing excellent customer service. I understand the importance of fostering positive interactions and exceeding expectations. Eager to contribute my skills and dedication to a dynamic team while balancing academic commitments. I'm looking forward to contributing to my next job role.

Overview

4
4
years of professional experience

Work history

Sales assistant

Dunelm Mill
Sittingbourne, Kent
09.2024 - 02.2025
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Utilised excellent communication skills to provide detailed product information.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Offered personalised shopping advice to enhance customer experiences.
  • Coordinated with team members for smooth shift transitions.
  • Managed queue effectively during peak hours for seamless checkout process.
  • Used Point of Sale system efficiently, speeding up transactions.
  • Handled returns and exchanges following company policies, resulting in satisfied customers.
  • Identified counterfeit notes whilst handling cash, ensuring financial security.
  • Enhanced customer satisfaction by promptly addressing issues and concerns.
  • Packaged customer items carefully, ensuing merchandise safety.
  • Kept up-to-date with store promotions to provide accurate information to customers.
  • Resolved customer complaints professionally leading to higher retention rates.
  • Processed payments swiftly for improved customer experience.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Balanced till at end of day, maintaining accurate records.

Sales assistant

Iceland
Queenborough, Kent
10.2022 - 09.2024
  • Passionately assist customers with inquiries and purchases, ensuring a memorable shopping experience.
  • Maintain meticulous attention to detail in all store operations, from merchandise displays to cleanliness.
  • Possess comprehensive product knowledge to confidently recommend and assist customers.
  • Ensure strict adherence to company standards and procedures for efficient store operations.
  • Collaborate effectively with team members to achieve store objectives and support colleagues.
  • Proactively seek opportunities to enhance customer service efficiency

Food Warehouse Assistant

Cooks
Sittingbourne, Kent
09.2021 - 10.2022
  • Safely receive and store deliveries, ensuring accurate quantities and proper storage.
  • Report shortages promptly and manage stock rotation for freshness.
  • Organize incoming stock in designated locations for efficient retrieval.
  • Maintain a clean and tidy warehouse environment to ensure safety and compliance.
  • Collaborate with team members to optimize warehouse processes.
  • Address maintenance and safety concerns proactively for smooth operations


Education

Law
University Of East London
/2023 -

A-Levels -

Sociology, Law , Health & Social Care
/2021 - /2023

Skills

  • Attention to detail


  • Problem Solving


  • Team Collaboration


  • Excellent Customer Service


  • Adaptability


  • Punctual & Organised

References

References available upon request.

Timeline

Sales assistant

Dunelm Mill
09.2024 - 02.2025

Sales assistant

Iceland
10.2022 - 09.2024

Food Warehouse Assistant

Cooks
09.2021 - 10.2022

Law
/2023 -

A-Levels -

Sociology, Law , Health & Social Care
/2021 - /2023
Anne Owolabi