Anne Njoroge
Oxford,Oxfordshire
Summary
Detail-oriented professional with expertise in records management and spreadsheet creation and analysis. Demonstrates strong organisational proficiency and communication skills, ensuring efficient operations and exceptional customer service. Committed to leveraging attention to detail to enhance business processes and organisational growth.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Carer
Care Time UK
Oxford, Oxfordshire
06.2025 - Current
- Collaborated with multidisciplinary teams to deliver comprehensive care plans.
- Developed personalised care plans which catered to individual needs and preferences of each patient.
- Worked collaboratively with other carers to provide comprehensive service.
- Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.
- Coordinated appointments with healthcare professionals for routine check-ups and treatments.
- Created positive relationships with clients through practical support and companionship, improving overall
- Worked with over 4 clients daily providing personalised assistance to each.
- Collaborated with external support providers, aiding continuity between caregivers.
- Helped maintain safe environment for all residents, reducing risk of falls or injuries.
Receptionist volunteer
Asylum Welcome
Oxford, Oxfordshire
06.2024 - 06.2025
- Delivered front of house duties with warm and professional manner.
- Assisted with administrative tasks, improving overall functionality of office.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Prepared meeting rooms before and after use, maintaining neat appearance at all times.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Administered mail distribution process, ensuring each department received its correspondence in timely manner.
- Upheld confidentiality with sensitive information handling procedures.
- Managed phone calls, resulting in effective communication flow within company.
- Handled appointment scheduling to ensure smooth daily operations.
Administrative intern
Ministry of Political Parties
Westlands, Nairobi, Kenya
01.2022 - 05.2023
- Prioritised workload effectively leading to increased productivity.
- Utilised Microsoft Office Suite proficiently to streamline administrative tasks.
- Received and checked financial statements and reconciled related accounts.
- Sorted and organised different types of information by document type, personnel or location.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Gathered data to create Excel spreadsheets for budget and inventory management.
- Coordinated travel arrangements for staff whilst considering budget limitations and convenience.
- Organised office supplies inventory, maintaining adequate stock at all times.
- Created engaging PowerPoint presentations to aid crucial client meetings.
- Executed data entry tasks diligently reducing errors significantly.
Education
BSc Innovation and Technology Management - Operations management
Jomo Kenyatta University of Agriculture and Technology
Nairobi, Kenya 09.2019 - 06.2023
Skills
- Time management
- Attention to Detail
- Customer Service
- Problem-solving
- Travel arrangements
- Communication efficiency
- Crisis management
- Team member
- Calendar scheduling
Languages
English
Fluent
Swahili
Native
Timeline
Carer
Care Time UK
06.2025 - Current
Receptionist volunteer
Asylum Welcome
06.2024 - 06.2025
Administrative intern
Ministry of Political Parties
01.2022 - 05.2023
BSc Innovation and Technology Management - Operations management
Jomo Kenyatta University of Agriculture and Technology
09.2019 - 06.2023