A highly skilled professional with expertise in communication, relationship building, and diplomacy. Demonstrates strong legal advocacy and editing capabilities, ensuring accuracy in all written materials. Committed to wellbeing and personal development, showcasing resilience and effective workload management. Possesses a robust administrative capacity, aiming to leverage these skills towards impactful contributions in future roles.
Overview
3
3
Languages
16
16
years of post-secondary education
22
22
years of professional experience
Work history
Research Support Officer
University of Leeds
2015.01 - 2024.01
Researched and assessed funding opportunities, interpreted eligibility criteria and coordinated accurate, timely applications from initial development to submission.
Consistently met research-income targets by identifying suitable opportunities, supporting high-quality bids and maintaining effective relationships with academics and external funders.
Managed post-award activity across a portfolio of grants, monitoring budgets, checking eligible expenditure, preparing reports and maintaining accurate records for audit and compliance.
Produced clear written updates, guidance and briefings, translating complex financial and funder requirements into accessible information for varied audiences.
Researcher
Swiss Department for Foreign Affairs, Embassy of Switzerland to Vietnam
Hanoi
2010.01 - 2013.01
Researched and analysed human rights issues in Vietnam for the Swiss Government and international community.
Engaged with state actors, civil society, individuals and international organisations building partnerships and facilitating projects from international down to grass roots cooperation.
Monitored and reported on human rights violations providing insights and recommendations to input into policy level decision-making.
Supported human rights advocacy efforts drafting reports and developing direction for Swiss-funded human rights work in Vietnam.
Oversaw initiatives and Swiss funded projects on governance, democracy and the rule of law, prisoner rights and civil society groups.
Undertook recording, monitoring and evaluation for projects and managed sensitive information on political dissidents and human rights within an authoritarian environment.
Supported the government level human rights dialogue between Switzerland and Vietnam in both Hanoi and Bern.
Accredited Senior Legal Caseworker
Immigration Advisory Service
2008.01 - 2010.01
Managed complex asylum, immigration, nationality and human rights casework, providing legal advice to vulnerable clients and developing appropriate legal strategies.
Prepared detailed applications, statements, legal representations, grounds of appeal for Home Office and tribunal proceedings.
Represented clients at tribunal hearings including bail and substantive hearings, and instructed counsel where appropriate.
Conducted legal research into immigration rules, case law and policy developments.
Liaised with the Home Office, tribunals service, counsel, interpreters, support agencies and other professionals while maintaining effective client communication.
Maintained accurate confidential case files, meeting regulatory and funding requirements and supervising/supporting junior caseworkers when required.
Accredited Legal Advisor
Immigration Advisory Service
2004.01 - 2007.01
Represented vulnerable clients in fast-track asylum proceedings, ensuring fair access and thorough consideration of human rights.
Managed high-pressure caseloads ensuring compliance with legal aid regulations.
Collaborated with detention centre staff, legal teams, and support services, ensuring comprehensive, multi-agency support for clients.
Advocated for the safeguarding of vulnerable individual and sought remedy when detention was not appropriate.
PA to the CEO
Immigration Advisory Service
2002.01 - 2004.01
Managed CEO’s calendar, coordinating meetings, appointments, and travel arrangements.
Facilitated communication between the CEO and key stakeholders, ensuring clear correspondence.
Supported meetings, including drafting minutes.
Prioritized tasks and assisted in office administration, improving internal processes and team efficiency.
Education
MA - Journalism
Leeds Trinity University
Leeds
2025.01 - 2026.08
MA - Applied Human Rights
University of York
2013.01 - 2015.01
Certificate - Counselling and Interpersonal skills
Leeds Beckett University
2020.01 - 2021.01
BA - Cultural and Historical Studies
University of Brighton
1998.01 - 2001.01
A Levels - English, French, Art
Pates Grammar School Cheltenham
Cheltenham
1995.01 - 1998.01
GCSEs - 11 including maths and English
Pates Grammar School Cheltenham
Cheltenham
1990.01 - 1995.01
Skills
Communication, relationship building and diplomacy
Legal advocacy
Editing, writing and accuracy
Wellbeing and personal development
Resilience
Workload management and strong administrative capacity
Languages
French advanced level
Spanish GCSE level
Vietnamese intermediate level
Volunteering
SARSVL Leeds training (2023), Real Junk Food Project volunteer (2015), Love Bread volunteer (2015), Willing Worker on Organic Farms, Bolivia (2007), Gatwick Immigration Detention Visitors Group (2003)
Training and Development
2024-2025 Group Analysis Foundation Course - A year long foundation course through the Institute of Group Analysis. The course focused on the relationship between the individual and the group, placing emphasis on the essentially social nature of human experience.
2025 Intensive French course, Institut Francais - Three intensive groups courses of three weeks each in 2025.
2024-2025 Chimp Management Robustness and Resilience Course - A 16 week course on how to manage emotional responses and develop robustness and resilience.
2023 Trainee Volunteer Support After Rape and Sexual Violence Leeds - Ten week training course to become a helpline volunteer. I gained practical knowledge in supporting individuals who have faced sexual and domestic violence.
2014-15 Human Rights Pop Up Café York University - I devised this idea and organised a series of events which raised awareness of human rights within the student community, and secured funding from the Student Union, developing campaigning and awareness raising skills.
2007-2008 Teacher of English as a Foreign Language and Volunteer Vietnam, SE Asia and South America - Taught English to adults in Vietnam for six months whilst travelling. Undertook two months volunteering on a farm in Bolivia. I honed communication, language and teaching skills and developed resilience in new environments.
1997-1999 Au pair / Paris / Erasmus Student Czech Republic - Before university I cared for two young children in a Parisian family and honed French skills. During university I lived in the Czech Republic and undertook Central European Studies for one semester.
Affiliations
Felltop exploring, reading and yoga
Timeline
MA - Journalism
Leeds Trinity University
2025.01 - 2026.08
Certificate - Counselling and Interpersonal skills
Leeds Beckett University
2020.01 - 2021.01
Research Support Officer
University of Leeds
2015.01 - 2024.01
MA - Applied Human Rights
University of York
2013.01 - 2015.01
Researcher
Swiss Department for Foreign Affairs, Embassy of Switzerland to Vietnam