Anne Howells

• Liaised with parents regarding students' progress and school activities, fostering stronger relationships.
• Handled sensitive information with confidentiality establishing trust amongst stakeholders.
• Streamlined administrative processes for increased efficiency.
• Maintained an organised filing system, ensuring easy access to essential documents.
• Managed student records with meticulous accuracy.
• Managed daily reception duties including visitor sign-in procedures improving security measures.
• Communicated with parents to address student issues related to behaviour, attendance and academic challenges.
• Established warm, welcoming reception areas to provide positive first impressions.
• Recorded student attendance and escalated concerns regarding repeat absences.
• Kept filing, administration and recordkeeping up to date.
• Answered telephone and email enquiries promptly, signposting requested information.
• Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Conducted end-of-day reconciliation, ensuring financial accuracy.
• Balanced daily accounts for accurate record-keeping.
• Improved efficiency with accurate money counting.
• Managed cash transactions for streamlined banking operations.
• Followed security procedures, minimising risk of theft.

Bringing up my children

• Facilitated communication between departments with professional liaison skills.
• Managed expense reports accurately for budget control purposes.
• Created detailed reports for informed decision-making.
• Optimised time management by creating effective work schedules.
• Assisted in event planning, leading to successful corporate gatherings.
• Participated in team meetings for insightful contributions and idea generation.
• Facilitated smooth office operations by maintaining office supplies inventory.
• Prioritised tasks for improved productivity.
• Handled incoming calls professionally, ensuring excellent customer service delivery.
• Managed complex diaries, ensuring seamless executive schedules.
• Coordinated travel arrangements, resulting in smooth business trips.
• Developed filing systems, improving document accessibility and security.
• Processed mail, email and phone enquiries, minimising correspondence backlogs.
• Answered [Number]+ daily phone calls, directing enquiries to relevant staff and relaying detailed, accurate messages.