Anne Henry

• Nanny to 2 children aged 7 and 9 years
• Supervision of children, transporting children to weekly activities
• Teaching English, supervising homework
• Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.
• Managed waste disposal effectively for a cleaner environment.
• Cooked healthy and delicious meals ensuring satisfied family members.
• Assisted in organising social events at home leading to successful gatherings.

• Nanny to three children aged 3, 5 and 7 years
• Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.
• Managed waste disposal effectively for a cleaner environment.
• Cooked healthy and delicious meals ensuring satisfied family members.
• Assisted in organising social events at home leading to successful gatherings.
• Organised cupboards and wardrobes to enhance orderliness in the house.
• Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.

Cleaning and maintaining 15 bedroom chateau to high standards. Supported family with 2 children

Housekeeper for a family of three. See reference letter

Successfully operated and managed three luxury holiday apartments. High level of customer satisfaction with repeat bookings continually for five years. Fully booked each summer. Company bought out by nearby hotel

• Developed and initiated projects, managed costs, and monitored performance.
• Met project deadlines without sacrificing build quality or workplace safety.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Managed projects from procurement to commission.
• Identified plans and resources required to meet project goals and objectives.
• Developed and implemented strategic project plans to meet business objectives.
• Provided detailed project status updates to stakeholders and executive management.
• Drafted project reports to identify successful outcomes, insights and future recommendations.
• Prepared and submitted project invoices for review and approval.
• Maintained open communication by presenting regular updates on project status to customers.
• Reported regularly to managers on project budget, progress and technical problems.
• Monitored project progress, identified risks and took corrective action as needed.

• Built and managed processes for tracking and monitoring department performance.
• Created reports, presentations and other materials for executive staff.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Improved office operations by automating client correspondence, record tracking and data communications.

• Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
• Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
• Created flowcharts, diagrams and other documentation.

• Accomplished multiple tasks within established timeframes.
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized performance by monitoring daily activities and mentoring team members.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.

• Skilled at working independently and collaboratively in a team environment.