Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Timeline
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Anne Cugnet

Carterton,Oxfordshire

Summary

Dedicated and passionate barista with a strong focus on delivering exceptional coffee experiences. Skilled in latte art, safe food handling, and cupping, with expertise in dialling in to ensure the perfect brew. Committed to delivering high-quality service and enhancing the customer experience through hard work and attention to detail.

Overview

9
9
years of professional experience

Work history

Barista

Society Cafe
Oxford, Oxfordshire
02.2024 - Current
  • Exhibited comprehensive knowledge of coffee processes and varietals, enhancing customer experience and engagement.
  • Contributed to coffee selection from guest roasters through cuppings and collaborative discussions.
  • Dialled in espresso and Orea pour overs, ensuring high-quality, balanced brews.
  • Executed precise operation of La Marzocco KB90 and Linear PB equipment.
  • Performed basic maintenance on Mahlkonig E80 and E652 grinders for optimal performance.
  • Assisted in public cuppings with guest roasters and Q graders to promote different roasters and enhance public engagement.
  • Cultivated excellent client relationships that promoted loyalty.

Barista

Foster and Black
Brisbane , Queensland
06.2023 - 09.2023
  • Maintained and operated La Marzocco KB90 espresso machines.
  • Warmly greeted and served high numbers of customers, ensuring top quality and personal service.
  • Made daily batch brews and cold brews to showcase exceptional coffees, adjusting recipes where needed.
  • Worked closely and efficiently with barista team to provide excellent service and quality coffee.
  • Daily dialling in of house and single origin guest espresso.

Barista

UE Coffee Roasters
Witney, Oxfordshire
08.2022 - 06.2023
  • Maintained and operated Victoria Aduino Eagle One and Black Eagle espresso machines.
  • Maintenance of espresso machine through consistent daily cleaning routine.
  • Responsible for ensuring balanced espressos through daily dialling in.
  • Advised customers on purchases, detailing origin, flavour, and brewing methods for particular roasts.
  • Demonstrated various brewing techniques, including V60 and batch brews, alongside skilled latte art.
  • Calibrated equipment for optimal extraction through careful adjustment of biometrics.
  • Participated in cuppings to enhance understanding of coffee processes and varieties.

Customer Assistant

Mid-Counties Cooperative
Carterton, Oxfordshire
06.2020 - 08.2022
  • Approached customer interactions in flexible manner to ensure customer satisfaction.
  • Regularly replenished shelves, till areas and displays with merchandise and signage.
  • Elevated customer shopping experience by greeting customers in warm, friendly manner within effective time frame.

Assistant Gardener

Worton Organic Garden
Cassington, Oxfordshire
04.2018 - 04.2018
  • Used environmentally-friendly pest control methods to protect both plants and local wildlife.
  • Sowed seeds for new season while maintaining seedling care.
  • Acquired insights into management practices of small local businesses.
  • Studied regenerative and syntropic methods to enhance food production sustainability.
  • Harvested diverse flowers and arranged them for farm store display.

Customer Assistant

Mountain Warehouse
Witney, Oxfordshire
06.2017 - 09.2017
  • Managed tills and promoted products to meet sales targets in time efficient manner.
  • Answered phone calls with confidence and in professional manner.
  • Learned about all store products to give valuable advice to customers.
  • Resolved customer queries and concerns in proactive manner.

Cafe Assistant

La Grange
Verse, Provence
08.2016 - 08.2016
  • Cultivated positive environments for customers and staff through enthusiastic engagement.
  • Assisted in cafe closing procedures and preparations for opening.
  • Prepared various dishes while acquiring knowledge of food safety and hygiene standards.
  • Gained experience in coffee offerings.

Education

Bachelor of Arts - Human Geography

Aberystwyth University
09.2019 - 06/2022

Henry Box School

Skills

  • Passionate barista
  • Customer-orientated
  • Hard-working
  • Latte art
  • Safe food handling
  • Cupping
  • Dialling in

Accomplishments

  • First aid trained
  • Completed two full marathons
  • Completed the Camino de Santiago

Languages

English
Native

Timeline

Barista

Society Cafe
02.2024 - Current

Barista

Foster and Black
06.2023 - 09.2023

Barista

UE Coffee Roasters
08.2022 - 06.2023

Customer Assistant

Mid-Counties Cooperative
06.2020 - 08.2022

Bachelor of Arts - Human Geography

Aberystwyth University
09.2019 - 06/2022

Assistant Gardener

Worton Organic Garden
04.2018 - 04.2018

Customer Assistant

Mountain Warehouse
06.2017 - 09.2017

Cafe Assistant

La Grange
08.2016 - 08.2016

Henry Box School

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Anne Cugnet