Summary
Overview
Work history
Skills
Certification
Timeline
Generic

Anne Churchward

Telford,Shropshire

Summary

Organised Team Leader with 10 years of experience. Builds positive rapport, inspires trust and guides teams to achieve organisational goals. Strong facilitator, trainer and mentor. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

47
47
years of professional experience
1
1
Certification

Work history

Team Leader

Moog Aircraft Group
Wolverhampton, West Midlands
01.2008 - Current
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Led performance reviews and tailored employee feedback to facilitate professional development.
  • Led shifts and motivated team to drive sales.
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Undertook regular performance reviews to identify areas for improvement.
  • Mentored and equipped employees with product knowledge to improve service delivery and sales.
  • Promoted professionalism and effective communication among staff to develop productive relationships.
  • Participated in safety and risk assessments and suggested hazard reduction strategies.
  • Implemented safe working methods and practices by conducting regular audits and workplace inspections.
  • Managed accurate and timely delivery of dispatch orders to customers.
  • Minimised response time to resolve orders on hold by liaising with other departments.
  • Maintained accurate employee records and updates on performance, absence and HR conversations.
  • Influenced business change and success through collaborations with different stakeholders
  • Implemented and documented standard operating procedures to comply with audit and safety requirements.

Cook

Initial catering group
Wolverhampton, West Midlands
03.1999 - 01.2008
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Prepared fresh, enjoyable breakfasts, lunches, afternoon teas and dinners for diners.
  • Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
  • Prepared and cooked dishes with accuracy and efficiency for well-timed food service.
  • Updated menus regularly, catering to range of dietary requirements to generate return custom.
  • Cultivated relaxed kitchen atmosphere, staying calm in high pressure situations.

Deburrer

Norfran Products
Alveley, Shropshire
05.1991 - 05.1997
  • Understood metal qualities, specifications and reactions to different fabricating processes of steel.
  • Controlled process start-up and shut-down to continually meet product conformance.
  • Inspected products to meet quality standards and compliance.

Cook Manager

Afcent Nato Base
Brunsum, The Netherlands
04.1986 - 10.1991
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation methods.
  • Mentored staff in food preparation and storage best practices.
  • Planned seasonal and bespoke menus for special events.
  • Briefed teams on menu changes, daily specials and out-of-stock items.
  • Reduced food costs with proper budgeting and inventory management.
  • Coordinated team of 8 kitchen staff and trained each to complete quality cooking work.
  • Studied under qualified chefs to train in cuisines and requirements of different cooking stations.

Deburrer

Norfran Products
Bridgnorth, Shropshire
03.1977 - 03.1986

Skills

  • Employee coaching and mentorship
  • Employee performance reviews
  • Team supervision
  • Team development strategies
  • Resource allocation
  • Process improvement
  • Cost-effective budget control
  • Customer relationship management

Certification

Red Kite supervisor excellence programme

Managining Pro Actively

Sickness & Absence Policy Training

Capability Policy Training 101-006-503 Dignity At Work

Timeline

Team Leader

Moog Aircraft Group
01.2008 - Current

Cook

Initial catering group
03.1999 - 01.2008

Deburrer

Norfran Products
05.1991 - 05.1997

Cook Manager

Afcent Nato Base
04.1986 - 10.1991

Deburrer

Norfran Products
03.1977 - 03.1986

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Anne Churchward