Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
· Resource manager for team of 30+ Consultants (+ external contractors) with responsibility for all staffing decisions
· Oversee all ongoing projects and help troubleshoot issues that arise
· Member of hiring committee for all new recruits within Consulting team
· Line-manage five consultants and support their professional development
· Responsible for all activities related to operations
· Drive business development opportunities including scoping, pricing, proposals and SOWs
· Lead consulting projects including opportunity assessments, competitive intelligence tracking, and BD&L prioritization models
· Introduced operational improvements including use of Monday.com for project· Introduced operational improvements including use of Monday.com for project tracking and resource allocation with SFDC synchronization. Introduced forecasting model for monthly revenue recognition, as well as billable utilization model
· Led customer engagements from proposal development through to project completion, overseeing budgets, timelines, and deliverables to meet or exceed customer expectations tracking and resource allocation with SFDC synchronization. Introduced forecasting model for monthly revenue recognition, as well as billable utilization model
· Led customer engagements from proposal development through to project completion, overseeing budgets, timelines, and deliverables to meet or exceed customer expectations
Advanced project and team management experience with various-sized project teams, including internal team management and client-facing responsibilities.
Responsible for the end-to-end design, build, and delivery of projects that met overall goals and objectives.
Primary contact for strategic and tactical questions from customers.
Published thought leadership content, presented at international conferences, and took part in numerous interviews, including with The Guardian and BBC.
Strong working knowledge of multiple therapy areas.
· Led business development opportunities by identifying and generating new project opportunities, clarifying the customer’s issues and needs
· Developed compelling, differentiated proposals which generated a dependable stream of revenue from existing and new customers
· Built strong, trusted relationships with customers and used understanding of customer agenda to drive opportunities
· Sought out by multiple customers due to deep, trust-based relationships
· Successfully met internal revenue targets
· Collaborated with senior leadership to identify and capitalize on new business opportunities and emerging customer needs within the commercial sector, driving growth and market presence
· Worked on multiple projects including opportunity assessments, market landscapes, competitive intelligence tracking, patient- and demand-based forecasts, indication and product prioritization exercises, licensing support, lifecycle management and clinical trial feasibility
· Extensive primary research experience including leading over 150 interviews with KOLs, payers, industry experts and patients and developing multiple quantitative and qualitative online surveys
· Worked across a wide range of therapy areas including oncology, autoimmune disease, dermatology, metabolic disease, respiratory, rare diseases and ophthalmology
· Managed external vendors for qualitative and quantitative market research
· Provided customized strategic decision support with a focus on early-stage development
· Served in a client-facing role and attended many on-site client meetings in Europe and Asia
· Curated the editorial content of Citeline’s Pharmaprojects, a key provider of real-time R&D intelligence for the pharmaceutical and biotech industry
· Provided research support to clients
· Worked on custom analytics projects, transforming clinical trial and drug data and into actionable insights
· Trained and managed junior editors