Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

AnnaMarie Cavaliere

Edinburgh

Summary

Enthusiastic professional with expertise in speciality coffee making and known for delivering exceptional customer service. Adept at multitasking in busy environments while also demonstrating proficienty in efficient telephonic etiquette, POS systems, cash handling, and Microsoft suite, ensuring seamless operations. Committed to leveraging problem-solving skills to enhance guest satisfaction and operational efficiency.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Online English Tutor

Preply
Remote
2025.03 - 2025.09
  • Adapted teaching strategies based on learner feedback thus continuously improving the quality of tutoring sessions.
  • Boosted learners' confidence for communicating in English by creating a supportive online environment.
  • Introduced cultural aspects tied with the language for a holistic learning experience.
  • Facilitated steady progress with weekly lesson plans based on students' needs and abilities.
  • Managed scheduling of classes efficiently whilst considering different time zones for international students.

Hostess

Moody's Lounge
Grand Junction, Colorado, United States
2024.09 - 2025.02
  • Organised waiting lists during peak hours to manage crowd effectively.
  • Managed reservations and seating arrangements for smooth operations.
  • Ensured availability of menus by regularly checking inventory and placing orders when necessary.
  • Assisted in setting up and clearing tables for improved dining experience.

Prior Authorization Specialist

Primary Care Partners
Grand Junction, Colorado, United States
2024.01 - 2024.09

· Acquired insurance authorizations for radiology imaging procedures and maintained knowledge of insurance requirements.

· Submitted clinical information to support pre-authorization requests.

· Communicated with ordering providers and their teams about insurance company requests for clinical information, appeals for pre-authorization denials, as well as changes to authorized procedures.

· Maintained knowledge of radiology imaging procedures and limited knowledge of medical diagnoses to answer clinical questions.

Barista

Bestslope Coffee Company
Fruita, Colorado, United States
2022.07 - 2024.01

· Enthusiastically engaged customers to create a welcoming atmosphere while staying calm during busy periods to maintain smooth workflow.

· Processed orders correctly and completed multiple drink orders efficiently and per customer order.

· Maintained knowledge and demonstrated proficiency in several brewing methods including operating an espresso machine.

Intern

CMU Forensic Investigation Research Station
Whitewater, Colorado, United States
2022.01 - 2022.05
  • Collected data for over 50 forensic donor remains.
  • Curated and recorded an academic skeletal collection.
  • · Maintained knowledge of skeletal anatomy in order to identify pathologies and abnormalities in skeletal remains.

Facility Lead

Fruita Community Center
Fruita, Colorado, United States
2017.08 - 2022.05
  • Supervised 3 teams of staff with up to 10 members per shift.
  • Engaged patrons in a friendly manner to create a welcoming environment and offered information about the facility.
  • Maintained knowledge of patron information and membership billing information as well as knowledge of our POS system, Adobe, Microsoft, and Excel systems.

Education

Master of Science - Human Osteoarchaeology

University of Edinburgh
Edinburgh
2025.09 -

Bachelor of Arts - Criminal Justice and Psychology

Colorado Mesa University
Grand Junction, Colorado
2018.08 - 2022.05

Skills

  • Speciality coffee making
  • POS order processing
  • Customer Service
  • Efficient telephonic etiquette
  • Microsoft suite expertise
  • Cash handling
  • Problem-solving

Certification

120-hour TEFL Certification

Timeline

Master of Science - Human Osteoarchaeology

University of Edinburgh
2025.09 -

Online English Tutor

Preply
2025.03 - 2025.09

Hostess

Moody's Lounge
2024.09 - 2025.02

Prior Authorization Specialist

Primary Care Partners
2024.01 - 2024.09

Barista

Bestslope Coffee Company
2022.07 - 2024.01

Intern

CMU Forensic Investigation Research Station
2022.01 - 2022.05

Bachelor of Arts - Criminal Justice and Psychology

Colorado Mesa University
2018.08 - 2022.05

Facility Lead

Fruita Community Center
2017.08 - 2022.05
AnnaMarie Cavaliere