Annabelle Stothart
Bangor,Gwynedd
Summary
Hard-working customer service professional with strong interpersonal skills and proven ability in payment processing, order taking and handling diverse dietary requirements. Demonstrates effective time management, prioritisation and risk assessing to maintain smooth operations and high standards of cleanliness. Known for clear lettering, attention to detail and consistently delivering a positive customer experience.
Overview
5
5
years of professional experience
Work history
Waitress
The Ship Inn
Red Wharf Bay, Anglesey
2025.08 - 2025.12
- Greet and seat customers, with warmth to make customers feel welcome.
- Reliably taking accurate orders and prioritising tables during rush times.
- Building bartending skills during slow periods.
- Creating beautiful ‘reserved' signs and specials boards.
- Empowering coworkers by offering help and support when needed.
Customer Care Assistant
McDonald's
Carlisle
2023.04 - 2023.09
- Passionately promoted in-store loyalty programmes.
- Received training in food-related allergens and was always willing to assist customers with food inquiries.
- I was assigned my own till to monitor sales, showcasing my efficiency and high sales figures.
- Inducted new crew members and made them feel welcomed in their new roles.
- Represented my branch at other restaurants when they were understaffed.
- Offered flexibility to work changing breakfast, lunch and dinner shifts.
Crew Member
McDonald's
Carlisle
2021.02 - 2023.04
- Demonstrated efficiency under pressure by managing the cash registers, taking orders, and handling cash transactions during peak periods.
- Maintained the restaurants cleanliness throughout my shift and promptly cleaned any spillages to ensure smooth operations and prevent potential accidents.
- Collaborated with the nightshift team to prepare the restaurant for the next day, which included deep cleaning, inventory checks and machine maintenance.
- Taking orders for Drive Thru, communicating with customers and answering queries.
Education
A-Levels - Biology, Mathematics, Religious Studies
The Nelson Thomlinson School
Skills
- Hard-working
- Customer Service
- Payment Processing
- Cleaning
- Risk Assessing
- Interpersonal Skills
- Time Management
- Prioritisation
- Lettering
- Dietary requirements understanding
- Order taking proficiency
Affiliations
- Lettering / Sign Writing
Timeline
Waitress
The Ship Inn
2025.08 - 2025.12
Customer Care Assistant
McDonald's
2023.04 - 2023.09
Crew Member
McDonald's
2021.02 - 2023.04
A-Levels - Biology, Mathematics, Religious Studies
The Nelson Thomlinson School