Annabella Senior

Started Work with Highland council as a kitchen assistant and worked in primary and secondary schools . I worked my way up to area cook then back to being a cook in charge this time in a large primary school.

• Prepared fresh, enjoyable lunches for up to 200 pupils.
• Prepared and cooked dishes with accuracy and efficiency for well-timed food service.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation methods.
• Mentored staff in food preparation and storage best practices.
• Liaise with Managers, Environmental Health officers, delivery drivers, workmen, school staff and other employees.

Cleaning Doctors and Nurses rooms for 2 hours each night.

• Performed cleaning duties including vacuuming and dusting, consistently meeting domestic schedule objectives.
• Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
• Thoroughly cleaned and sanitised communal areas in line with health and safety standards.

Starting as relief Kitchen assistant increasing to more hours, then assistant area cook then promoted to Cook in charge of small primary school kitchen for 3 years.

• Involved travelling to various schools
• Relief work when needed
• Adapting to being in charge

This is a busy Hotel and restaurant with weddings for 2 - 200 guests , tour buses and events.

• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Greeted and escorted guests to tables.

Cleaning a call Centre for 3 hours each night

• Dusted countertops, computers for pristine environment.
• Worked quickly to complete cleaning within allotted timeframes.
• Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
• Safely stored cleaning solutions, equipment and chemicals.
• Cleaned toilets and floors.

Worked as a waitress in a small Restaurant seating up to 50 people.

• Serving food and drinks to customers
• Cleaning restaurant
• Restocking of drinks

One of the top hotels in Scotland where rich and famous stayed. It has only 17 bedrooms. As a waitress I

• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays.
• Checked in with customers during meals to check orders were received correctly and met guests' expectations.
• Attended to customer's needs proactively for first-class waiting service.

Working where I initially completed my YTS.

• Cooking meals for between 20-500 soldiers.
• Breakfasts, lunches, Evening meals and packed lunches for soldiers on exercise.
• Working in all areas.

A small established Inn on the Western Isles with around 9 bedrooms. Cooking for residents and locals . Mainly fresh seafood and homemade foods.

• Correctly operating kitchen equipment, maintaining optimal performance and safety levels.
• Preparing and cooking dishes with accuracy and efficiency for well-timed food service. Increasing sales.
• Receiving and verifying food deliveries, placing items in proper kitchen areas or storage.

During this time I worked on 3 cruise ships, working 6 month contracts. Travelling abroad to board ships and returning after end of contract.

I started as a Junior Bar Steward and got promoted after my 2nd ship to a senior bar steward.

• Interacted with guests and staff to build rapport.
• Maintained meticulous venue appearance by constantly verifying cleanliness and tidiness of public areas.
• Welcomed attendees and promptly resolved queries.
• Completed timely and thorough stocktaking and requisitioned new supplies.
• Managed emergency response actions following established procedures for evacuation and passenger safety.
• Served wine and drinks onboard ships

I completed a 2 year YTS in Catering.

• Achieving SCOTVEC and CATERBASE Modules.
• Working on Job training with Ministry Of DEFENCE
• Working Off Job training at LEWS Castle College.
• Acquiring skills in food preparation and cooking.
• Computer and information technology
• Problem solving
• Communication
• Numbers
• Practical

Busy Local Hotel on Isle of Benbecula with 42 Bedrooms. Serving meals in the restaurant and bar.

• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Arranged tables and set up linens and silverware in preparation for guests.
• Catering for weddings and events.

Working for Caledonian MacBrayne. Hebridean & Clyde Ferry service.

• Seasonal work onboard ships Cafeteria.
• Serving meals and drinks to customers on 8 Hour sailings.
• Cleaning Cabins and making beds for guests.