ANNABELL TIBIRNA

Skills gained:

• Handled cash payments, making sure correct change given.
• Warmly greeted customers and proactively reduced wait times.
• Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
• Demonstrated energy and enthusiasm to go above and beyond for each and every customer.
• Offered exceptional customer service with strong product knowledge.
• Ensured workplace cleanliness with regular maintenance tasks.
• Handled difficult customers, resulting in conflict resolution.
• Maintained high standards of food hygiene, securing customer trust.
• Stocking products and Serving drinks/food
• Delivered orders promptly, ensuring high levels of customer satisfaction.
• Supported colleagues during busy periods demonstrating excellent team spirit and cooperation.
• Facilitated effective communication between team members for enhanced teamwork.
• Increased revenue by upselling and recommending products.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Collaborated with kitchen staff to ensure order accuracy.

• Departments : Oil and Gas, Finance and Demurrage
• Worked alongside traders and operators in departments of Operation and Trading and learnt about the whole process of trading products from oil mining, processing, extraction, transporting then selling.
• Observed oil prices of $150/bbl on platforms called Argus and Platts.
• Checking paychecks
• Complex problem solving
• Overlooking financial reports
• Active learning
• Commercial awareness
• Organising documents into filing cabinets.

• After connecting with mentors and learning about various sustainable methods and how to reach net zero by 2050, I was required to design a project aimed at creating my own sustainable city which had to accommodate 100,000 people. How energy, education, transportation, AI, and VR can all be sustainable was the focus of the sustainable project.
• Skills gained: Communication, Employability skills, Organisational skills, Presentation skills, Project management and Leadership.