Annabel Clos

- Executive Box Host at events across Scotland

- Versatile bar and drinks experience in a variety of settings, including football hospitality, racecourses, festival, international sporting stadiums and major event venues across Scotland.

- Able to excel in a fast-paced environment.

- Adapted seamlessly to diverse managerial styles and team dynamics and being able to demonstrate working well in a team environment.

- Delivering a high level of customer service to VIP clients, most consistently at both Celtic and Rangers Football Clubs in the Chairman’s Suite.

- Strong communication skills demonstrated in interactions with diverse clientele, always maintaining an upbeat and enthusiastic attitude.

- Processed customer transactions efficiently using POS systems, ensuring accuracy in cash handling and payment processing.

- Managed customer complaints in a professional manner.

- Assisted in organising the store's visual appearance.

- Processed online orders and assisted with store pick-ups

- Assisted in wine tastings, informing groups of guests about the various wines.

- Delivered exceptional customer service to guests, providing knowledgeable recommendations on wines and food pairings

- I was knowledgable about a range of products, and able to contribute to sales

- Promoted winery events, special promotions, and merchandise to increase customer engagement and sales

- Processed customer orders and payments

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