Annabel Clarke
Assistant Supervisor
York
Summary
Bright, talented, and hardworking individual with a friendly and bubbly personality. Thrives in a team environment. Possesses excellent communication and hospitality skills, consistently meeting customer expectations and providing exceptional service in the bar industry. Maintains a customer-focused mindset, demonstrating organization and sound decision-making abilities while upholding required standards. Ensures cleanliness, safety, and organization in bar areas.
Overview
5
5
years of professional experience
Work History
Bar Assistant Supervisor
Winning Post Limited
York, York
03.2020 - Current
- Working under the general guidance of the Owner, assisting in the smooth running of our bar area to deliver a high standard of service and customer satisfaction
- Providing a visible presence to ensure that all customer requests and queries are responded to promptly and effectively
- Operating the till and taking cash
- Serving customers from behind the bar, offering advice on drinks
- Responsible for keeping the bar clean and tidy, collecting empty plates & Glasses
- Preparing the bar for service, restocking wines and spirits
- Providing a professional, friendly and courteous service to all customers
- Taking food orders from customers in the seated restaurant area
- Delivering food and also drinks to customers at tables
- Working at weddings, private parties & Comedy nights
- Dealing with guest complaints in a friendly and efficient manner
- Ensuring all cash, charge, float and till procedures are carried out in accordance with company policy
- Assisted in training new staff members, ensuring they were knowledgeable about menu items and bar procedures.
- Utilized strong multitasking abilities to balance multiple orders while maintaining excellent customer service standards.
- Collaborated with kitchen staff to coordinate food orders and maintain smooth communication between front-and back-of-house teams.
Education
GSCE - LIST
Millthorpe School
A-level - Sociology, BTEC – Business Studies
All Saints
Skills
- Self-starter and motivated
- High standards of personal presentation and customer service
- Conflict resolution
- Ability to work in a fast paced environment
- A great team player
- Experience of multi-tasking roles without losing quality
- Ability to learn and develop new skills
- Responsibility for opening and closing procedures
Table setting
Cleanliness maintenance
Order taking
Personal Information
- Date of Birth: 07/20/05
- Nationality: British
- Driving License: Yes
Baking and food
Argh!!
Timeline
Bar Assistant Supervisor
Winning Post Limited
03.2020 - Current
A-level - Sociology, BTEC – Business Studies
All Saints
GSCE - LIST
Millthorpe School
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